# Senior Production Manager

**Company**: Keywords Studios
**Location**: United States
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: USD$130,000 - USD$160,000 per year
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q64141679

**Apply**: https://apply.workable.com/keywords-intl1/j/F764DFD7C2/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d2618343-049

## Description

At Keywords Studios, we are seeking a Senior Production Manager to join our Globalize team. As a Senior Production Manager, you will be responsible for developing and implementing global growth strategies, leveraging our project management tools to drive operational delivery. You will report to the Portfolio Director and be responsible for a book of business encompassing one or multiple strategic accounts.

Key Responsibilities:

- Partner with Portfolio Directors and Senior Production Manager peers to develop strategy and plans to increase/maintain profitability and operational footprint.

- Manage a global client footprint and programme, proposing and driving actions to improve revenue and/or profitability.

- Develop and implement long-term Localization and QA strategies aligned with the company's global goals.

- Participate in high-level decision-making processes and provide insights on how Localization and QA can support business expansion and market penetration.

- Manage complex clients and budgets, including forecasting and financial planning for Localization and QA initiatives.

- Make higher-level financial decisions to allocate resources effectively across multiple projects and regions.

- Lead initiatives to continuously improve the quality and effectiveness of Localization and QA efforts.

- Handle complex issues and crises that arise during Localization and QA projects.

- Perform workflow design and onboarding for Localization and QA services and technology implementations.

- Oversee production of Localization and QA projects to ensure that timelines are met.

- Ensure a standard of consistency, accuracy, and excellence across all localized and QA deliverables.

- Help team members navigate project ambiguities and problem solve.

- Coach and mentor team members, drive a continuous growth mindset.

- Plan growth paths for team members and provide feedback and regular performance assessments.

- Create and share production reports.

- Cooperate with Client Engagement team to quote for key projects and efforts.

- Cooperate with Finance and other support structures to share production data and forecasts.

- Perform other special projects or duties when required.

Requirements:

- Strong customer-centric focus.

- Excellent team management and organizational skills.

- Demonstrated solid experience of delivering standard work processes as well as tactical/operational expertise.

- Development of business processes, detailed project plans, and status reporting mechanisms.

- Proven ability to build strong relationships across all levels of the business.

- Initiative and responsibility.

- Excellent communication skills.

- Ability to work under pressure and according to tight timelines.

- Skills in data, metrics, and managing performance delivery.

- High degree of cultural sensitivity.

- 6-8 years of previous experience gained in Audio, Text, LQA, or FQA, preferably in a multinational context.

- Bachelor's degree or equivalent.

- Strong knowledge of Microsoft Office and Google tools.

Benefits: The base salary for this role is from USD$130,000 to USD$160,000 per year, depending on your experience.

## Skills

### Required
- Localization
- QA
- Project management
- Client management
- Budgeting
- Financial planning
- Communication
- Team management
- Problem-solving
- Data analysis
- Metrics

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