# Senior Analyst **Company**: London Stock Exchange Group (LSEG) **Location**: PHL-Taguig City-CitiPlaza **Experience**: senior **Job type**: full-time **Category**: Operations **Industry**: Finance **Apply**: https://lseg.wd3.myworkdayjobs.com/en-US/Careers/job/PHL-Taguig-City-CitiPlaza/Senior-Analyst---Corporate-Actions_R0124457?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_d260aa1d-40e ## Description The Senior Analyst is responsible for issuance of Corporate Action information to customers covering Corporate Actions on London Listed and AIM traded equities, ETFs, IOB and GES securities and providing confidential advice to Issuers and Advisers with an emphasis on Trading and Settlement implications, ensuring compliance with the Admission & Disclosure Standards, AIM Rules and the LSE Rule Book. Responsibilities: - Analysis of company documentation received directly from Issuers and their Registrars together with information published via the various Regulatory News services. - Ensure that all Corporate Action details are extracted from company announcements and documents and using UnaVista ensures that relevant data is loaded and disseminated on the same day. - Notifying of Ex Markers for all Corporate Actions to Equity Operations for input into the trading system in a timely manner. - Using UnaVista, draft Stock Situation Notices for issue to customers via the Corporate Events Diary to provide details of corporate actions and the dates associated with them. - Notices to be issued in a timely manner (as soon as practical after receipt of information) and to the required standards, ensuring that all relevant information has been accurately interpreted and included. - Loading of corporate actions into UnaVista using the corporate action screens for onward transmission to Customers via the Corporate Events Diary. - Using UnaVista sending corporate actions details to customers via MT564 Messages in compliance with ISO standards. - Be responsible for ensuring customer satisfaction with the corporate action products. - Liaison with other Internal Departments and Euroclear UK & Ireland on upcoming Corporate Actions to ensure smooth processing of events. - Providing confidential advice and guidance to issuers and their Advisers on all aspects of corporate actions, aligning with Regulations. - Daily phone calls with Registrars to retrieve Dividend information. - Answering of Customer email queries in a timely and professional manner. - Achieve critical metrics to help deliver service targets. Monitors and interprets key metrics to identify and initiate performance improvement and/or cost saving opportunities through collaboration. - To ensure any incidents or requests that are at risk of breaching a relevant metric or that are otherwise service impacting (Priority level 1/2) are raised in a timely manner. Qualifications: - Degree Level or good post A-level qualification or relevant experience - Good knowledge of IT systems - Customer Service Skills - Good communication and problem-solving skills - Previous Corporate Actions experience/knowledge of corporate actions - Technical skills – Networking, all Microsoft applications - Recent experience in a similar technical customer service role supporting financial clients. - Financial Industry experience. - Worked in professional and customer-focused environments where detailed process/procedures are followed. - An understanding of Capital Markets Operations and Capital Markets Business area would be advantageous. ## Skills ### Required - UnaVista - Microsoft applications - Networking - Customer Service Skills - problem-solving skills - Communication skills ### Nice to have - Capital Markets Operations - Corporate Actions experience - Financial Industry experience --- Source: [Apply at lseg.wd3.myworkdayjobs.com](https://lseg.wd3.myworkdayjobs.com/en-US/Careers/job/PHL-Taguig-City-CitiPlaza/Senior-Analyst---Corporate-Actions_R0124457?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)