# Service Assistant

**Company**: Porsche Zentrum München
**Location**: München
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Customer Service
**Industry**: Automotive

**Apply**: https://jobs.porsche.com/index.php?ac=jobad&id=22114&utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/service-assistant-d2587fd0-b5a/

## Description

This is your chance to join Porsche.

The Porsche Centre Munich sells Porsche, one of the most successful sports car brands in the world. Our goal is to continue this success and provide our customers with optimal service. To strengthen our team, we are offering a position as a Service Assistant.

### Responsibilities

- Provide professional reception and support to our customers in the service area – in person and over the phone.

- Offer stylish hospitality to ensure an excellent stay for our customers at the Porsche Centre Munich South.

- Coordinate and follow up on service appointments, workshop orders, and customer communication.

- Create and maintain customer data, and process service requests in the CRM system.

- Support service advisors with administrative order processing and documentation.

- Organise vehicle logistics within the company.

### Requirements

- Completed commercial or technical vocational training, ideally with experience in the automotive industry.

- Several years of experience as a service assistant in a car dealership, preferably in the premium segment.

- Excellent communication skills, a reliable demeanour, and high service orientation.

- Organisational skills and structured, independent work style.

- Proficient use of MS Office (Outlook, Word, Teams, Excel) and affinity for digital systems.

- Well-groomed appearance and stylish behaviour that meets the Porsche brand standards in every situation.

### Company Profile

The MAHAG Unternehmensgruppe, with brands such as Porsche, Audi, and Volkswagen, and approximately 2,000 employees at the Munich location, is one of the major automobile dealerships in Germany. As a subsidiary of the Volkswagen Group, we aim to continue growing.

### Benefits

- A responsible field of activity with high autonomy within an excellent brand environment.

- Structured induction and collegial cooperation with experienced colleagues in our team.

- A friendly, well-tuned team with appreciative atmosphere and common events.

- Stability and security of a large, future-oriented company within the Volkswagen Group.

- Targeted career development through individual further education opportunities and regular development discussions.

- Generous holiday arrangements with 30 days of holiday and additional special holidays on 24.12. and 31.12..

- Exclusive employee conditions for vehicle purchases, service services, and repairs.

- Comprehensive benefit program with discounts from partners and offers for bike leasing and Urban Sports Club membership.

- Support for personal future provision through a subsidy to the company pension.

### Contact

Contact Person: Tobias Lex Address: Schleibingerstraße 12-16, 81669 München Phone: +49 173 5201529

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## Skills

### Required
- MS Office
- CRM systems
- Communication skills
- Organisation skills

### Nice to have
- Experience in the automotive industry
- Premium segment experience

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Source: [Apply at jobs.porsche.com](https://jobs.porsche.com/index.php?ac=jobad&id=22114&utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)