# Trainer

**Company**: ABM UK
**Location**: Manchester
**Work arrangement**: onsite
**Experience**: staff
**Job type**: full-time
**Salary**: Competitive
**Category**: Operations
**Industry**: Facility Services

**Apply**: https://jobs.workable.com/view/qUSZzy3cJ7dQG34KNU3iNn/trainer-in-manchester-airport-at-abm-uk
**Canonical**: https://yubhub.co/jobs/job_d2090973-ce2

## Description

This role has the ability to directly impact business performance through interventions and initiatives that will impact ABM employees at Operational and Supervisory level.

Main accountabilities include:

- Ensuring the learning and development training records and 'Skills Matrices' are properly input and updated.

- Designing, implementation and completion of ABM training programmes.

- Ensuring appropriate policies, processes and manuals are incorporated into operational training material to ensure our operational employees are trained to carry out their job function.

- Deliver operational training, inclusive of on the job training and mentoring. To provide feedback and additional support to address any areas of low performance.

- Create, amend and deliver courses, complete with associated paperwork, lesson plans, exercises, all in line with the necessary regulated bodies, CAA/DFT

- Collaborating with internal and external stakeholders to facilitate new learning techniques, upgrades and enhancements to our training syllabus.

- Support the development and implementation of digital learning innovation.

- Identifying synergies with our customers and the business units to ensure best practice and a consistent approach to learning.

- Ensure effective communications within the operations team, including regular meetings to share training delivery plans and compliance figures.

- Establish and maintain good relationships and lines of communication with clients and airlines.

- Promote a culture of service excellence and maintain a professional image, both personally and corporately – champion legendary service

People Management:

- Effectively manage, coach and mentor team members to meet service level agreements.

- Maintain staff discipline and conformance with Company and regulatory requirements, utilising the Company disciplinary process where necessary.

Qualifications and Experience:

- Strong working knowledge of Learning within Aviation.

- Knowledge and familiarity of Safety, Operational, Compliance protocols.

- Experience in managing the full training cycle.

- Knowledge and experience of learnings systems and L&D reporting.

- Excellent written and interpersonal skills.

- Robust, collaborative team player with the ability to engage at all levels.

- Output orientated and business focused.

- IT literacy and ability to quickly gain a working knowledge of new technology.

- Carry out any reasonable task requested by the management team.

## Skills

### Required
- Learning and Development
- Training Design
- Operational Training
- Digital Learning Innovation
- Stakeholder Engagement
- Communication
- Team Management
- Discipline and Conformance