# Field Technical Consultant

**Company**: Hewlett Packard Enterprise
**Work arrangement**: hybrid
**Experience**: entry
**Category**: IT
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bogota-Cundinamarca-Colombia/Entry---Field-Technical-Consultant_1212994?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d1fe5c55-c23

## Description

We are seeking a Field Technical Consultant to join our team. As a Field Technical Consultant, you will work on average 2 days per week from an HPE office. You will apply growing technical knowledge to operate a technology area or customer group with limited risk/complexity. You will integrate technical knowledge and business understanding to create solutions for customers, resolve routine in-scope technical incidents independently, and work with team members to resolve more complex incidents.

Responsibilities:

- Apply growing technical knowledge to operate a technology area or customer group with limited risk/complexity.

- Integrate technical knowledge and business understanding to create solutions for customers.

- Resolve routine in-scope technical incidents independently.

- Work with team members to resolve more complex incidents.

- Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility.

- Participate in Customer Expectation management as part of escalation process.

- Build relationship with management in assigned accounts.

- Sets expectations with customers based on defined parameters.

Education and Experience Required:

- Recent graduate from careers such as system engineer, electronic engineer, mechatronic engineer.

- 1-3 years working experience in related fields desired.

Knowledge and Skills:

- Basic knowledge of company products and services offerings.

- Communicate effectively to technical level and first-level management within an organization.

- Active listening skills and ability to adjust messages to audience level.

- Problem-solving skills (proactive, reactive and creative based on clearly defined procedures).

- Conceptual understanding of IT environments.

- English B2

What We Can Offer You:

- Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

- Personal & Professional Development: We invest in your career because the better you are, the better we all are.

- Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness.

## Skills

### Required
- server administration
- technical security management
- performance management
- problem-solving
- communication
- active listening
- conceptual understanding of IT environments
- English B2

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bogota-Cundinamarca-Colombia/Entry---Field-Technical-Consultant_1212994?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)