# Strategic Account Manager (Surabaya)

**Company**: GSK
**Location**: Surabaya, Jawa Timur
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Indonesia---Jawa-Timur/Strategic-Account-Manager--Surabaya-_449342?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d1e1a767-44a

## Description

GSK is looking for an experienced Oncology Strategic Account Manager (Surabaya).

This is an individual contributor role, accountable to effectively engage with customers through a multi-channel selling approach and is proficient in using appropriate multi-channel selling platforms aligned to customer preferences.

The Oncology Strategic Account Manager (OSAM) is a critical role designed to drive business growth, enhance customer engagement, and optimize micromarketing strategies within the oncology therapeutic area.

**Job Role:**

**Account Management:**

- Develop and maintain long-term relationships with strategic accounts, including oncology treatment centers, hospital networks, integrated delivery networks (IDNs), and key opinion leaders (KOLs)

- In-depth understanding of patient journey and pave the way for patient access to innovations in a timely manner and integrated MDT by account.

- Serve as the primary point of contact for assigned accounts, ensuring seamless communication and collaboration.

- Conduct regular business reviews with accounts to assess their needs, address challenges, and identify growth opportunities.

- Negotiate contracts, access agreements, and partnerships to maximize mutual value for GSK and the accounts.

**Micromarketing Strategy Implementation:**

- Utilize data analytics, local market insights, and segmentation to develop and execute micromarketing strategies tailored to specific accounts.

- Design targeted campaigns to promote GSK’s oncology portfolio, including product launches and disease awareness initiatives.

- Collaborate with cross-functional teams (e.g., marketing, medical affairs, and market access, CGA) to ensure alignment between national and local strategies.

**Sales and Business Growth:**

- Achieve or exceed sales targets for assigned oncology products within strategic accounts.

- Identify and leverage growth opportunities through innovative solutions and customer-centric strategies.

- Monitor account performance metrics, analyze data trends, and proactively adjust approaches to meet business objectives.

- Provide accurate and timely forecasts, account plans, and pipeline updates to the Business Unit Director.

**Stakeholder Engagement:**

- Build and maintain relationships with oncologists, pharmacy directors, payers, and other healthcare professionals within strategic accounts.

- Share patient journey-related barriers/opportunities with the Medico-Marketing teams.

- Serve as a trusted advisor, providing clinical and product-related insights to support decision-making.

- Represent GSK at key oncology conferences, seminars, and industry events to strengthen the company’s presence and reputation.

**Compliance and Ethical Standards:**

- Ensure all activities comply with GSK policies, industry regulations, and legal requirements.

- Promote ethical business practices and uphold GSK’s values of transparency, integrity, and patient focus.

- Present GSK in a professional way to customers through structured and organized working.

**Requirements for the role:**

- Bachelor degree from any major with preference for life sciences.

- Solid experience of working in the pharma industry or in related commercial areas.

- Exposure in Oncology/Gynaecology Oncology is an advantage.

- Consistently deliver strong performance.

- Demonstrate high standards of compliance.

- Demonstrated ability to implement and drive excellent business plans & execution.

- Strong negotiation and objection handling skills.

- Analytical thinking.

- Strong influencing skills.

- Personal resilience and strong agility.

## Skills

### Required
- Customer Centric Selling
- Data to Insights
- Digital Fluency
- Omnichannel
- Sales Territory Management
- Scientific Literacy

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Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Indonesia---Jawa-Timur/Strategic-Account-Manager--Surabaya-_449342?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)