# Product Lead

**Company**: Aviva Canada
**Location**: Montreal QC 555 Chabanel Ouest
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Finance

**Apply**: https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Canada---Montreal-QC-555-Chabanel-Ouest/Chef-de-produit---Solutions-libre-service-numrique--Indemnisation-et-systme-tlmatique_R-170015?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d1a6cdbd-dd0

## Description

We are seeking a Product Lead to drive the evolution and optimisation of digital customer journeys after purchase, including self-service solutions, claims processing, and telematics-enabled engagement.

As a Product Lead, you will deliver concrete solutions and generate tangible results. You will leverage artificial intelligence and modern product management tools to accelerate time-to-market and focus on high-impact initiatives.

Key responsibilities:

- Transform ideas into functional prototypes using AI-powered tools and deploy autonomous A/B testing

- Design, test, and deploy rapid improvements to self-service and claims processes

- Use generative AI to design solutions, content, and experiments

- Leverage data analytics and AI to identify pain points and opportunities for improvement

- Deploy rapid improvements to customer journeys and continuously evolve them

- Collaborate closely with engineering, design, and data teams to deliver relevant and impactful solutions

- Prioritise impact over volume and focus on initiatives that enhance customer experience and business performance

Requirements:

- Action-oriented mindset with hands-on experience delivering products or features

- Strong AI literacy and ability to leverage AI tools for efficiency gains

- Excellent product judgement with a focus on impact over comprehensiveness

- Ability to navigate ambiguity and deliver results without a fully defined framework

- Fluency in both French and English

Nice to have:

- Experience with customer accounts, claims, or post-purchase journeys

- Background in experimentation, behavioural incentives, or engagement mechanisms

- Familiarity with mobility, telematics, or data-driven solutions

What we offer:

- Competitive compensation package including base salary, annual bonus eligibility, retirement savings plan, employee stock ownership plan, health benefits, wellness initiatives, and volunteer opportunities

- Hybrid and flexible work model

- Exceptional career development opportunities

- Competitive vacation policy with the possibility of purchasing additional days off

- Employee-led programs focused on diversity, equity, and inclusion

## Skills

### Required
- Artificial Intelligence
- Product Management
- Data Analytics
- French
- English

### Nice to have
- Claims Processing
- Telematics
- Experimentation
- Behavioural Incentives
- Mobility

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Source: [Apply at aviva.wd1.myworkdayjobs.com](https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Canada---Montreal-QC-555-Chabanel-Ouest/Chef-de-produit---Solutions-libre-service-numrique--Indemnisation-et-systme-tlmatique_R-170015?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)