# Manager, Product Management AI Foundations & Agent Capabilities & Data | Business & Marketing Insights

**Company**: Mastercard
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Gurgaon-India/Manager--Product-Management_R-291979?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d16a8374-856

## Description

Mastercard is seeking a Senior Product Manager to support the evolution and expansion of the AI Foundations & Agents product suite. The successful candidate will work hands-on with engineers, data scientists, and other product managers to design and build reusable AI capabilities, development environments, and agent frameworks that can be leveraged across market-facing programs.

Key Responsibilities:

- Build and scale the platform capabilities that make AI development faster and more effective across multiple product teams.

- Work at the intersection of AI, platform engineering, and product strategy to create reusable agent frameworks, services, and development capabilities.

- Identify common AI needs across partner teams and translate them into scalable platform requirements and product investments.

- Support the C&D AI portfolio strategy by understanding current and future business, product, technology, and stakeholder needs.

- Define, socialize, and drive adoption of standards, templates, governance models, and best practices for building AI-powered solutions and agents.

- Serve as the voice of the customer by leveraging user feedback, product telemetry, and Voice of Customer programs to identify opportunities and prioritize enhancements.

- Define and monitor success metrics focused on adoption, business impact, product effectiveness, and outcomes across the AI portfolio.

- Establish and drive product management disciplines across the product lifecycle, including roadmap management, prioritization, experimentation, Agile delivery, and product readiness.

- Champion a user-centric and data-driven culture through Design Thinking, test-and-learn principles, and continuous product improvement.

- Partner closely with Engineering, Data Science, UX, Compliance, Security, and Legal teams to deliver scalable, compliant, and high-quality AI solutions.

- Make thoughtful tradeoff decisions balancing customer value, technical feasibility, risk, scalability, and time-to-market considerations.

- Build strong relationships across regions, functions, and stakeholder groups to drive alignment, influence decisions, and accelerate adoption.

- Foster operational excellence through documentation, knowledge management, repeatable processes, and scalable ways of working.

Requirements:

- 6+ years of Product Management experience in AI, analytics, data, platform, or technology products.

- Strong understanding of Generative AI concepts including: LLMs, AI Agents, Agent Orchestration, Retrieval-Augmented Generation (RAG), Evaluation & Testing, AI Governance & Controls.

- Experience partnering with Engineering and Data Science teams to deliver production-grade solutions.

- Strong analytical thinking and structured problem-solving skills.

- Outstanding stakeholder management and communication skills.

- Ability to influence across teams without direct authority.

- Experience working in Agile product environments.

- Comfortable with coding and working with large data assets

## Skills

### Required
- Generative AI
- LLMs
- AI Agents
- Agent Orchestration
- Retrieval-Augmented Generation (RAG)
- Evaluation & Testing
- AI Governance & Controls
- Agile product environments
- Structured problem-solving
- Stakeholder management

### Nice to have
- Experience building internal platforms
- developer products
- APIs
- reusable services
- AI development ecosystems
- agent frameworks
- experimentation
- model evaluation
- responsible AI practices

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Gurgaon-India/Manager--Product-Management_R-291979?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
