# Senior Technical Program Manager

**Company**: Cloudflare
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8255561?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d14f5c38-999

## Description

## Job Description

We are seeking a highly skilled, self-motivated Technical Program Manager (TPM) to lead strategic, multi-quarter initiatives within our Performance and Infrastructure organization.

### About the Role

As a Senior Technical Program Manager (TPM), you will be responsible for a portfolio of foundational infrastructure initiatives, including program planning, execution cadence, and leadership reporting and alignment.

### Key Responsibilities

- **Program and Portfolio Leadership**

- Lead execution for key initiatives, focusing on Infrastructure Efficiency and Engineering Reliability.

- Partner with Product and Engineering leaders to establish goals, metrics, and decision frameworks.

- Maintain program plans, roadmaps, dependency maps, and executive status reports.

- Align Product, Engineering, Infrastructure, Capacity, Data, Finance, Ops, and Security teams.

- Identify tradeoffs early, document decisions, and manage escalations to resolution.

- Represent internal technical users and integrate their workflows into program planning.

- **Infrastructure Efficiency**

- Establish fleet-wide reporting for resource usage (CPU, bandwidth, memory, storage I/O, and RPS) to inform capacity planning and cost-efficiency strategies.

- Build automations and AI agents to handle routine program administration at scale.

- Coordinate shared dependencies across Infrastructure Engineering, Capacity Planning, Traffic Engineering, and Network Infrastructure workstreams where resource management and tracking intersect.

- **Engineering Reliability**

- Lead end-to-end chaos engineering, from test planning and execution to results publication.

- Coordinate readiness reviews, go/no-go decisions, and safe execution of production resilience tests.

- Track remediation, evaluate program impact, and maintain roadmaps, dashboards, and runbooks.

### Requirements

- BS+ in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.

- 5+ years of technical program management experience, preferably in infrastructure, reliability, performance, data platforms, distributed systems, or large-scale engineering environments.

- Strong technical fluency with infrastructure systems, telemetry/observability, reliability practices (SLO/SLIs), capacity planning, data pipelines, traffic management, progressive rollouts, or blast-radius reduction.

- Proven experience partnering with Product and Engineering to clarify vision, represent internal customer workflows, define use cases, prioritize requirements, and measure success.

- Ability to create realistic project plans, manage dependencies, and oversee execution to meet commitments and deliver with predictability.

- Excellent communication skills, with the ability to tailor technical complexity for diverse audiences, from engineering teams to executive leadership.

- Experience working across multiple time zones and multiple cross-functional teams.

- Fluent with Confluence, Jira, dashboards, and project planning tools.

- Hands-on experience or a strong competency in leveraging AI productivity tools and development platforms to automate routine program administration, with rigorous human-in-the-loop review of AI output.

- Comfortable managing tight deadlines, changing priorities, and ambiguity.

- Experience with various development and delivery methodologies (Agile, Waterfall, Kaizen, Scrum, or hybrid approaches).

- Ability to bring structure to ambiguity, act as a self-starter, and drive issues to resolution with empathy and sound judgment.

## Skills

### Required
- Technical Program Management
- Infrastructure Efficiency
- Engineering Reliability
- Project Planning
- Dependency Management
- Execution Oversight
- Communication
- AI Productivity Tools
- Development Platforms
- Agile Methodologies
- Waterfall Methodologies
- Scrum
- Kaizen

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8255561?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)