# Social Content and Community Manager

**Company**: Harvey
**Location**: New York
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Salary**: $112K – $154K
**Category**: Marketing
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/harvey/c39789c9-116b-4738-b60b-870ff3d55665?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d149fc66-08c

## Description

## Compensation

You will receive a salary of $112K – $154K, plus equity, comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

## Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth , personal, professional, and financial , is unmatched.

## Role Overview

You will be responsible for shaping how Harvey shows up in the feed and in the conversations that happen around it. You will turn launches, product news, and company thinking into sharp, native content across our owned channels and our employees' channels.

## What You'll Do

- Write scroll-stopping copy for Harvey's owned channels (LinkedIn, Instagram, X, and emerging platforms), tuned to what performs on each.

- Write copy for employee and advocacy channels to power company amplification.

- Turn a single launch or announcement into a set of channel-native posts, threads, and replies that work together across audiences.

- Work closely with the Social Manager to plan, draft, and deliver social creative and campaign content.

- Keep a steady content calendar that balances planned campaigns with timely, real-time posts.

## Community Management

- Own the social inbox: monitor and respond to DMs, comments, and mentions across Harvey's channels quickly, warmly, and with good judgment.

- Build and maintain response guidelines, tone standards, and saved replies for common questions so Harvey's voice stays consistent at scale.

- Set up and run triage and escalation paths.

- Moderate Harvey's social communities and comment sections.

- Proactively join relevant conversations across the legal, legal tech, and AI communities to build relationships, raise Harvey's profile, and spot opportunities.

- Find, engage, and grow a network of customers, advocates, and creators.

- Run social listening to track brand mentions, sentiment, competitor activity, and emerging trends.

- Act as the first line of defense on social for brand safety.

## Measurement and Optimization

- Track and report on content performance and community health.

- Use performance and engagement data to sharpen content, hooks, and response approach over time.

- Share recurring themes from the community to inform content strategy, product messaging, and FAQs.

## What You Have

- 3+ years in social content, community management, or a similar role.

- Exceptional short-form writing and editorial judgment.

- Hands-on experience managing a brand's social inbox and online communities.

- A real feel for internet culture, online communities, and what makes content and conversations travel.

- Range as a voice chameleon.

- Comfort living in the replies and handling DMs, comments, and mentions with speed, warmth, and good judgment.

- Sound judgment about confidentiality, customer privacy, and when to escalate rather than respond.

- Ability to move quickly on real-time moments while keeping quality and brand safety high.

- Strong organization and follow-through.

- Experience with social management, scheduling, and listening tools.

- Comfort using analytics and engagement data to decide what you write and how you engage next.

- A collaborative approach and experience working across Marketing, Comms, Customer Success, Sales, and Legal.

## Skills

### Required
- social content creation
- community management
- short-form writing
- editorial judgment
- social media management
- analytics

### Nice to have
- legal tech
- enterprise SaaS
- copywriting
- journalism
- editorial
- community building
- advocacy program
- creator/ambassador program

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/harvey/c39789c9-116b-4738-b60b-870ff3d55665?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)