# Senior TechOps Engineer

**Company**: Plaid
**Location**: New York
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $140.4K - $175K
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/plaid/d275f074-7271-4b4a-9c03-af02db7f1c7d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d1388295-a4a

## Description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products.

Plaid's TechOps team is the technical foundation that is a major stakeholder in keeping the company running. We own the systems, tools, and infrastructure that every Plaid employee depends on from identity and endpoint management to help desk support, office infrastructure, and the internal tooling that powers day-to-day productivity.

In this role you will be expected to own various domains, extend existing capability for the team on a longer term roadmap and work on larger scope (quarter or longer) and more complex projects.

## Responsibilities

- Leading others on the team, unblocking others and providing some guidance and mentorship.

- Helping the team build out its roadmap, advocating for work that should be done in the future and backing it up with a plan.

- Owning and improving Okta configuration, lifecycle policies, access reviews, MFA enforcement, Workflows automation

- Managing endpoint configuration via Iru/Kandji, with a preference for policy-as-code and version-controlled configs

- Building and maintaining automation to reduce repetitive support burden

- Evaluating, deploying and supporting AI tooling to improve team and company productivity

- SaaS procurement/renewals for the systems we own

- Active ownership of many companywide SaaS platforms (Google Workspace, Linear, Slack, Okta etc.)

- Supporting other Eng, Security and GTM teams with planned work that crosses into the team boundary of the systems we support or our expertise.

- 3 days a week in the office

## Qualifications

- Must have experience:

- 5+ years of experience supporting a large fleet of macOS devices

- mobile device management for Apple devices (Iru, Intune, Workspace One etc.)

- configuration as code (ex: terraform)

- Advanced usage of bash/python or other languages

- leveraging Claude Code, Codex or other tools to improve the quality and efficiency of the solutions you are building

- Experience managing, but also defining and leading the business with the proper use of critical central business systems

- Google Workspace

- Slack

- Linear/Jira or other ticketing platforms

## Benefits

Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).

## Compensation

$140.4K – $175K

## Skills

### Required
- macOS devices
- mobile device management
- configuration as code
- bash/python
- Okta configuration
- endpoint configuration
- automation
- AI tooling
- SaaS procurement
- Google Workspace
- Slack
- Linear/Jira

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/plaid/d275f074-7271-4b4a-9c03-af02db7f1c7d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)