# Guest Advocate

**Company**: Target
**Salary**: $17.25 USD - $25.90 USD per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/200-Kent-Landing-StevensvilleMD-21666-2582/Guest-Advocate--Cashier-or-Front-of-Store-Attendant-Cart-Attendant---T3419-_R0000474832?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d12618a3-c18

## Description

The Starting Hourly Rate is $17.25 USD per hour, with a Pay Range of $17.25 USD - $25.90 USD per hour.

Working at Target means helping all families discover the joy of everyday life. As a Guest Advocate, you will be an advocate of guest experience who welcomes, thanks, and exceeds guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness.

Responsibilities:

- Create an Easy, Inspiring and Friendly guest experience by delivering on commitments

- Greet guests, help them find what they need, and resolve issues to ensure a smooth shopping experience

- End every guest transaction with a sincere thank you

- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude

- Adjust to business and guest needs to deliver an easy and inspiring guest experience

- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard

- Make the guest aware of current promos, store activities, and events

- Understand and show guests how to use the features and offerings within the Target App

- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and signing in as needed

- Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices

- Work efficiently to minimize guest wait time while maintaining guest service and accuracy

- Be familiar with Order Pick-Up, Drive Up, and online ordering, and know how to direct the guest to enroll, activate, and use these features

- Attempt every return or exchange and follow register prompts; partner with immediate leaders as needed to help solve issues for the guest while following Target's policies and procedures

- Maintain a clean, clutter-free work area by gathering unpurchased items, baskets, and hangers for removal

- Stock supplies during store open hours while being available for the guest

- Demonstrate a culture of ethical conduct, safety, and compliance

- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible

- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns, and maintain a compliance culture while executing those duties

Requirements:

- Enjoy interacting and helping others, including guests and fellow team members

- Thrive in a fast-moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem-solving are key to success

- Open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times)

- Communicate effectively, including using positive language and being attentive to guests' needs

- Welcoming and helpful attitude toward guests and other team members

- Attention to detail while prioritizing tasks

- Willing to educate guests and engage around products and services

- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed

- Work both independently and with a team

- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

- Resolve guest questions quickly on the spot

Benefits: Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

## Skills

### Required
- Communication
- Problem-solving
- Teamwork
- Flexibility
- Attention to detail

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Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/200-Kent-Landing-StevensvilleMD-21666-2582/Guest-Advocate--Cashier-or-Front-of-Store-Attendant-Cart-Attendant---T3419-_R0000474832?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
