# Team Lead, AI & Automation

**Company**: Agoda
**Location**: Bangkok, Thailand
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/agoda/jobs/8336056?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d10bb62a-a2b

## Description

We are looking for a hands-on Team Lead, AI & Automation to join Finance Data & Automation (FDA).

You will own a major automation workstream for Finance and FinTech teams across AR/Collections, AP, Treasury, Tax and Accounting, from discovery and design through build, deployment and production support.

Our estate is moving from traditional RPA (SS&C Blue Prism) to code-first, agentic AI automation: Python services, data pipelines and LLM-based agents that are observable, testable and SOX-compliant.

You will build alongside the team while setting technical direction, reviewing solutions and coaching engineers.

Key Responsibilities:

- Own an automation workstream end to end: intake, prioritisation, solution design, delivery plan, and measurable outcomes (hours saved, error reduction, straight-through processing, cycle time).

- Design, build, test and deploy automation using Python, APIs, SQL/data pipelines, workflow tools and RPA, picking the simplest approach that is reliable.

- Lead agentic AI solutions such as document extraction, classification, dispute/exception handling and query triage.

- Break down work, clarify ownership, and review designs and code across the team; set standards for testing, Git, code review and documentation.

- Coach and support team members, including engineers moving from RPA to code and AI development.

- Lead the migration of selected Blue Prism processes to code-based or agentic solutions without disrupting month-end and daily operations, while keeping existing bots stable.

- Own monitoring, alerting, exception handling, run logs, runbooks and PDD/SDD documentation so solutions are supportable.

- Build SOX/ITGC controls into each solution: change management, segregation of duties, least-privilege access and audit evidence.

- Partner with Finance SMEs, process owners, FinSys and Engineering to scope requests, manage expectations and report progress and value to leadership.

Requirements (must-have):

- Bachelor's degree in Computer Science, Engineering, Information Systems or a related field, or equivalent practical experience.

- 7+ years in software engineering, data engineering or intelligent automation, including production solutions you designed, delivered and supported end to end.

- Experience leading a workstream or small team: planning work, reviewing solutions and coaching others.

- Strong Python and SQL; experience with REST APIs/JSON, file/SFTP/email integrations and robust exception handling.

- Fluency in agentic AI development: you have built LLM-based agents or automations using tool/function calling, MCP or similar tool integration, and at least one agent framework.

- Disciplined SDLC: Git, code review, automated testing, CI/CD and controlled releases.

- Experience with production support: monitoring, incident triage, root-cause analysis and clear stakeholder updates.

- Understanding of controlled environments (SOX or similar): audit trails, change control and access management.

- Strong stakeholder skills; able to explain technical trade-offs to Finance users and leadership in clear English.

Preferred Qualifications (nice-to-have):

- n8n or similar workflow automation tools.

- Hands-on SS&C Blue Prism.

- OCR/intelligent document processing; RAG with embeddings/vector search; LLM evaluation and cost/latency tuning.

- Big-data and analytics stores; containers/Kubernetes; private-cloud deployment.

- Finance domain knowledge and Oracle ERP exposure.

- Process discovery, process mining or Lean Six Sigma experience.

Success in This Role:

- A reliable, well-documented automation portfolio with clear monitoring and few incidents.

- Legacy RPA processes migrated to code or agentic solutions on schedule.

- Measurable reductions in manual effort, errors and cycle time.

- A stronger team: clear standards, good reviews, and engineers growing into AI development.

- Strong controls and clean audit outcomes.

## Skills

### Required
- Python
- SQL
- REST APIs/JSON
- file/SFTP/email integrations
- agentic AI development
- LLM-based agents
- Git
- code review
- automated testing
- CI/CD
- controlled releases
- production support
- monitoring
- incident triage
- root-cause analysis
- stakeholder management
- SOX compliance

### Nice to have
- n8n
- SS&C Blue Prism
- OCR/intelligent document processing
- RAG with embeddings/vector search
- LLM evaluation
- cost/latency tuning
- big-data and analytics stores
- containers/Kubernetes
- private-cloud deployment
- Finance domain knowledge
- Oracle ERP exposure
- process discovery
- process mining
- Lean Six Sigma

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/agoda/jobs/8336056?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)