# Intermediate Track File Handler

**Company**: Davies
**Location**: Liverpool
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Legal
**Industry**: Insurance

**Apply**: https://davies.pinpointhq.com/en/postings/4cf0b355-5f29-46ea-8042-57ca865e360f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d07f35f0-fac

## Description

Keoghs' Retail Team is seeking to recruit an Intermediate / Multi Track File Handler to manage a caseload of non-delegated Intermediate / Multi Track Employers' Liability (EL) and Public Liability (PL) claims.

This varied and rewarding role offers an excellent opportunity to join Keoghs' thriving Corporate Sector Risk Practice, working with a range of high-profile retail clients.

The successful candidate will predominantly handle a litigated caseload, while also managing a number of cases from the pre-litigation stage through to conclusion.

The role provides exposure to a diverse range of claims and excellent opportunities for professional development within a highly regarded and collaborative team environment.

## Key Responsibilities

- Manage a mixed caseload of Employers' Liability (EL) and Public Liability (PL) claims, predominantly Intermediate / Multi Track typically valued between £25,000 and £100,000.

- Assess liability, causation, and quantum, providing clear and commercially focused advice to clients.

- Support the development of junior team members through supervision, mentoring, and coaching in line with Keoghs' Competency Frameworks, while contributing to financial authority audits.

- Develop and implement effective case strategies to achieve the best possible outcomes, identifying areas requiring further investigation and evidence gathering.

- Utilise the firm's Case Management System effectively to progress files efficiently from instruction through to conclusion.

- Draft legal documentation, including Defences, witness statements, and other pleadings as required.

- Attend court hearings, trials, settlement conferences, and other proceedings, either in person or remotely, as required.

- Achieve individual and team performance targets, including chargeable hours, work in progress (WIP), and the accurate capture of client management information (MI).

- Collaborate with colleagues across the wider business to ensure the seamless delivery of high-quality legal services to clients.

- Maintain compliance with the Solicitors Regulation Authority (SRA) Code of Conduct and uphold the Keoghs Values in all aspects of the role.

## Skills, Knowledge & Expertise

The successful candidate will demonstrate the following knowledge, skills and experience:

- Proven experience handling Employers' Liability (EL) and Public Liability (PL) Intermediate and/or Multi Track claims is essential.

- Previous experience supervising or supporting the development of colleagues within a legal environment.

- Strong mentoring and coaching skills, with the ability to develop and support team members.

- Positive, confident and enthusiastic approach to work.

- Excellent verbal, written and listening communication skills.

- Strong negotiation skills with the ability to influence outcomes effectively.

- Ability to prepare clear, concise and commercially focused reports.

- Excellent interpersonal and client relationship management skills.

- Collaborative team player with a willingness to support colleagues when required.

- Strong analytical and problem-solving skills.

- Ability to manage competing priorities, meet deadlines and perform effectively under pressure.

- Ability to build credibility and establish trust with clients, colleagues and stakeholders.

- Confident decision-maker with sound judgement.

- Proactive approach to identifying potential issues and implementing practical solutions.

- High level of attention to detail and ability to maintain concentration across a varied caseload.

- Self-motivated and driven to achieve individual and team objectives.

- Strong technical legal knowledge and practical litigation experience.

- Proficient IT skills, including experience using case management systems and Microsoft Office applications.

## Benefits

- Davies Incentive Plan

- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)

- Family Cover Private Medical Insurance (Bupa)

- Simply Health Care Cash Plan

- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing

- Death in Service

- Critical Illness Cover

- PHI/Income Protection (Private health insurance)

- Pension Contribution based 5% Employee / 3% Employer

- Employee Resource Groups

- Employee Volunteering Programme

- Cycle to Work Scheme

- Tech Scheme

- Season Ticket Loan

- Gym Flex

- Access to Online Discount Sites

- Discounted Gourmet Society Membership

- Discounted Tickets for Merlin Attractions nationwide

- Discounts at local retail outlets

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## Skills

### Required
- Employers' Liability (EL) claims handling
- Public Liability (PL) claims handling
- Case Management System
- Microsoft Office applications
- Strong communication and interpersonal skills
- Analytical and problem-solving skills
- Negotiation and influencing skills

### Nice to have
- Experience handling litigated retail EL/PL claims
- Qualified Solicitor or CILEX
- Experience attending hearings, settlement conferences and trials

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/4cf0b355-5f29-46ea-8042-57ca865e360f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
