# Technical Director II, Player and Quality Insights

**Company**: Electronic Arts
**Location**: Vancouver, British Columbia
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/es_ES/careers/JobDetail/Technical-Director-II-PQI-Technology/214168?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d0749973-b93

## Description

Electronic Arts creates incredible entertainment experiences that inspire players and fans worldwide. Here, everyone is part of the story, part of a community that connects people globally. It's a place where creativity thrives, new perspectives are welcomed, and ideas matter.

As Technical Director II for Player and Quality Insights (PQI), you will define and lead the technology strategy that powers the end-to-end player and platform insights, quality, and certification ecosystem. You will drive the adoption of AI, automation, and scalable platforms to accelerate insight to impact, improve player experiences, and unlock efficiency across EA's portfolio.

You will operate as an enterprise technology leader, partnering across PQI and Quality, Verification and Standards (QVS) organisations to align strategy, prioritise investments, and deliver measurable business impact.

## Core Responsibilities

- Define and drive PQI technology strategy, owning and executing PQI's technology vision aligned to PQI strategic pillars.

- Create a clear roadmap and success metrics across AI, automation, data, and platforms that accelerate decision-making and scale quality across the portfolio.

- Elevate engineering best practices, product quality, and release readiness to deliver measurable business impact.

- Lead AI and automation transformation, driving adoption of AI technologies, including LLMs, computer vision, and agentic systems to automate workflows, enhance quality validation, and unlock efficiency at scale.

- Act as the connective layer between technology, insights, standards, and operations, aligning roadmaps, integrating systems, and ensuring technology investments directly support studio outcomes, player experience, and business impact.

- Enable a scalable operating model, partnering with Tech Operations and PQI leadership to ensure strong delivery governance, resource planning, and operational cadence.

## Qualifications

- Proven strategic leadership of engineering teams, with a track record of defining and delivering multi-year strategies.

- 10+ years of experience in software engineering, platform development, or technical systems, with significant leadership experience.

- Proven track record in building and scaling platforms, data systems, or AI-driven solutions in complex environments.

- Experience driving technology strategy and execution across multiple teams or products.

- Strong expertise in system architecture, cloud platforms, data systems, and modern engineering practices.

- Experience applying AI, automation, or data-driven systems to real-world business problems.

- Translate complex technical concepts into clear business impact and strategic direction.

- Strong cross-functional leadership across product, analytics, operations, and creative teams.

## Benefits

Electronic Arts offers a comprehensive benefits package, including physical, emotional, financial, professional, and community well-being support. Benefits are customised to meet local needs and may include medical insurance, mental wellness support, pension plans, paid time off, family leave, free games, and more.

## Skills

### Required
- AI
- automation
- scalable platforms
- system architecture
- cloud platforms
- data systems
- modern engineering practices

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/es_ES/careers/JobDetail/Technical-Director-II-PQI-Technology/214168?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)