# Master Plumber (P1)

**Company**: Astacio Plumbing, Heating, Cooling & Electrical
**Location**: Norwalk, CT
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Full-time
**Category**: Skilled Trades
**Industry**: Other

**Apply**: https://jobs.lever.co/sila/54e5ed38-70de-4c06-a786-d77b7f07015b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d06451f0-98a

## Description

Astacio Plumbing, Heating, Cooling & Electrical is looking for an experienced Master Plumber to join our team in Norwalk, CT. As a Master Plumber, you will run residential plumbing calls, diagnose and complete complex work, and serve as a trusted technical resource for the plumbers around you.

Responsibilities:

- Diagnose, repair, replace, and install residential plumbing systems.

- Complete plumbing, drain, water heater, piping, fixture, pump, valve, and related service work.

- Handle complex plumbing calls and provide technical guidance when other plumbers need support.

- Perform work in accordance with applicable Connecticut and New York plumbing codes, permitting requirements, and manufacturer specifications.

- Serve as a plumbing subject matter expert and resource for technicians in the field.

- Help establish and maintain high standards for workmanship, safety, code compliance, and customer service.

- Review challenging jobs, callbacks, or quality concerns and help determine appropriate solutions.

- Perform field quality checks and provide coaching when opportunities for improvement are identified.

- Mentor apprentices and experienced plumbers to strengthen their technical skills and diagnostic abilities.

- Participate in interviewing and evaluating prospective plumbing team members.

- Provide ongoing feedback to help ensure plumbers meet expectations for productivity, workmanship, professionalism, and customer care.

- Lead by example while continuing to run productive residential service calls.

- Clearly explain diagnoses and available repair or replacement options to homeowners.

- Obtain customer authorization before beginning work and collect payment when appropriate.

- Complete accurate estimates, invoices, service notes, photos, and required documentation.

- Maintain a clean, organized, properly stocked company vehicle.

- Communicate parts, scheduling, permitting, or return-trip needs promptly.

- Work closely with dispatch, customer service, warehouse, and location leadership to keep work moving efficiently.

Requirements:

- Active Connecticut P-1 Plumbing & Piping Contractor license.

- Master Plumber licensing that supports work in Westchester County, New York.

- Extensive residential plumbing service, repair, and installation experience.

- Strong knowledge of plumbing codes, permitting requirements, and residential plumbing systems.

- Ability to independently diagnose and complete complex plumbing work.

- Strong technical troubleshooting and problem-solving ability.

- Ability to coach, mentor, and provide constructive feedback to other plumbers.

Benefits:

- Competitive compensation based on experience and licensing.

- High Quality and Affordable Medical, Dental, and Vision Insurance.

- 401(k) with Company Match.

- Paid Time Off and Paid Holidays.

- Steady, year-round residential customer demand.

- Company-provided vehicle, gas card, uniforms, and tablet.

- Ongoing Technical and Professional Development.

- Career advancement within one of the largest home services companies in the US!

## Skills

### Required
- plumbing
- diagnosis
- repair
- installation
- troubleshooting
- problem-solving
- leadership
- communication
- customer service

### Nice to have
- Master Plumber licensing in Westchester County, NY
- Putnam County, NY licensing

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/sila/54e5ed38-70de-4c06-a786-d77b7f07015b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)