# Software Engineering Technical Leader - BackEnd

**Company**: Cisco
**Location**: Richardson, Texas
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $151,600.00 to $222,400.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Richardson-Texas-US/Software-Engineering-Technical-Leader_2021854?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d0643ef7-0c3

## Description

Cisco’s Customer Experience (CX) engineering organization is a global team of experts dedicated to delivering world-class digital experiences by building advanced AI applications and capabilities through an industry leading platform centric approach with Cisco IQ.

As a Software Engineering Technical Leader in Cisco’s CX Engineering organization, you will serve as the principal technical authority driving the next generation of enterprise AI and cloud-native platforms.

**Key Responsibilities:**

- Strategic Architectural Vision: Lead the end-to-end design and system topology for multi-tenant cloud platforms, evaluating emerging technologies to drive governance across microservices and hybrid data environments.

- Enterprise AI & Autonomous Systems: Architect foundational AI applications, including distributed Retrieval-Augmented Generation (RAG), agentic workflows, multi-modal LLM orchestrations, and secure vector retrieval systems.

- High-Scale Distributed Systems: Design fault-tolerant, elastic systems by establishing company-wide standards for concurrency control, high-throughput messaging (Apache Kafka), caching, and multi-region data persistence.

- Security, Compliance & Resilience: Enforce zero-trust integration patterns and data protection standards (HashiCorp Vault, OAuth2/OIDC) while ensuring compliance with enterprise Service Level Objectives (SLOs).

- Technical Governance & Engineering Standards: Conduct global architecture review boards (ARBs) and champion best practices across API contracts (gRPC/REST), Kubernetes orchestration, CI/CD, and observability.

- Leadership & Organizational Influence: Mentor Lead Software Engineers and drive technical consensus across matrixed pods, aligning disparate technology stacks toward unified enterprise goals.

- Executive Alignment: Partner with product and engineering executives to translate long-term business strategy into actionable execution blueprints.

**Requirements:**

- Bachelor’s with 8+ years of related experience or Master’s with 6+ years of related experience.

- 4+ years’ experience in software development as a Technical Lead or similar lead role across large scale systems.

- Python experience building production grade microservices and event driven architectures.

- Technical experience in cloud-native ecosystems (such as AWS, GCP, or Azure), container orchestration (Kubernetes, Docker), and automated CI/CD infrastructures.

- Experience designing high-concurrency, distributed data pipelines and messaging systems (e.g., Apache Kafka, Redis, PostgreSQL, DynamoDB/Cassandra).

- Background in API contract design (gRPC, REST, GraphQL) and systemic domain-driven design (DDD).

**Benefits:**

- Medical, dental and vision insurance

- 401(k) plan with a Cisco matching contribution

- Paid parental leave

- Short and long-term disability coverage

- Basic life insurance

- Paid time away (10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees)

- Flexible vacation time off program

- Sick time off

- Optional 10 paid days per full calendar year to volunteer

**Salary Range:** $151,600.00 to $222,400.00

## Skills

### Required
- Python
- microservices
- event driven architectures
- cloud-native ecosystems
- container orchestration
- automated CI/CD infrastructures
- Apache Kafka
- Redis
- PostgreSQL
- DynamoDB/Cassandra
- API contract design
- domain-driven design

### Nice to have
- Strategic Product Vision
- AI/ML Platform Architecture
- Operational Excellence
- Industry & Strategic Influence
- Soft Skills

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Richardson-Texas-US/Software-Engineering-Technical-Leader_2021854?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)