# IT Systems Administrator (Part-time /Full-time) | Amsterdam hybrid

**Company**: Workwize
**Location**: Amsterdam
**Work arrangement**: hybrid
**Experience**: senior
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/workwize/jobs/5012581101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d0092c1d-3ee

## Description

We are looking for an IT Systems Administrator to join our Internal IT team in Amsterdam. As Workwize grows towards 200 employees, you will own day-to-day IT for our own people: the support queue, onboarding and offboarding, macOS and Windows endpoints, and SaaS access.

Key Responsibilities:

- Own the internal IT support queue and keep SLA compliance at 90% or higher.

- Run onboarding and offboarding end to end: accounts, devices, apps and licenses.

- Keep SaaS access, licenses and access reviews clean and up to date.

- Administer macOS and Windows devices: MDM, patching, EDR and device recovery.

- Manage Microsoft 365, Entra ID, Google Workspace, SSO, MFA and shared mailboxes.

- Support incidents and security investigations.

- Write runbooks and automate recurring work, so the same issue does not come back.

- Use data to improve SLAs, device compliance and license management.

Requirements:

- 3+ years of hands-on Microsoft 365 and Entra ID (Azure AD) administration.

- Hands-on experience managing macOS devices through an MDM, such as Jamf, Kandji or Intune.

- Experience with an ITSM tool and SLA-driven support.

- Experience owning onboarding, offboarding, access and device readiness.

- A good understanding of least privilege, MFA and secure offboarding.

- Excellent English, written and spoken.

- Able to work from our Amsterdam office 3 days per week.

Bonus Skills:

- Google Workspace administration.

- SSO / SAML and SCIM provisioning.

- Windows endpoint management (Intune, Autopilot) and EDR tools such as Defender, CrowdStrike or SentinelOne.

- PowerShell or Python scripting.

- Using AI tools for IT administration and documentation.

- Experience at a scale-up of 150 to 400 people.

Workwize Offers:

- Flexible hybrid work environment.

- Top-notch tools and equipment provided.

- Vibrant, entrepreneurial culture with opportunities for growth.

- Off-sites and multi-yearly team bonding events.

- Team lunches and surprise events to keep things fun.

- Pension scheme.

- Classpass corporate membership.

## Skills

### Required
- Microsoft 365
- Entra ID (Azure AD)
- macOS MDM
- ITSM tool
- SLA-driven support
- onboarding
- offboarding
- least privilege
- MFA
- secure offboarding
- English

### Nice to have
- Google Workspace administration
- SSO / SAML and SCIM provisioning
- Windows endpoint management
- PowerShell or Python scripting
- AI tools for IT administration and documentation

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/workwize/jobs/5012581101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)