# Employee Assistance Program, Clinical Counselor

**Company**: CVS Health
**Job type**: full-time
**Salary**: $66,575.00 - $142,576.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/CA---Work-from-home/Employee-Assistance-Program---Clinical-Counselor--must-reside-in-California-_R1089489?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cff209e8-8c9

## Description

We are seeking a Clinical Counselor to join our Employee Assistance Program (EAP) team at Aetna Mental Wellbeing. As a Clinical Counselor, you will play a vital role in delivering timely, high-quality mental health care to our members. You will provide on-demand single session consultations, clinical assessments, triage, and informational services via phone, video, or chat.

**Key Responsibilities:**

- Deliver on-demand single session consultations, clinical assessments, triage, and informational services.

- Leverage advanced technology platforms to enhance customer experience, ensuring optimal outcomes by connecting members to the right solutions at the right time to meet their needs.

- Support members in their preferred communication modality, whether via phone, video, or chat, for personalized and effective care.

**Required Qualifications:**

- Unencumbered valid behavioral health license in the State of California - LCSW, LMFT, LPCC or Clinical Psychologist.

- 1+ years of crisis intervention experience.

- Strong written and verbal communication skills, excellent multitasking abilities, and proficiency in using various technology platforms and tools.

**Preferred Qualifications:**

- 1+ years of EAP, Behavioral Health, or Social Services experience.

- Experience working with diverse populations.

- Familiarity with brief therapy models (Single Session Consultation is very helpful) and Motivational Interviewing.

- Call center work experience.

- Experience in delivering services via multiple platforms (chat, video, phone).

- Strong rapport-building skills.

- Experience facilitating positive behavior changes.

**Education:**

- Master's degree in a behavioral health or counseling field.

**Anticipated Weekly Hours:** 40 **Time Type:** Full-time **Pay Range:** $66,575.00 - $142,576.00

**Benefits:** We offer a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

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## Skills

### Required
- behavioral health license
- crisis intervention
- strong communication skills
- multitasking
- technology platforms

### Nice to have
- EAP experience
- behavioral health experience
- social services experience
- brief therapy models
- motivational interviewing
- call center experience
- multiple platform delivery
- rapport-building skills
- positive behavior change facilitation

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/CA---Work-from-home/Employee-Assistance-Program---Clinical-Counselor--must-reside-in-California-_R1089489?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)