# Associate Director

**Company**: Manulife
**Location**: Hong Kong
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Finance

**Apply**: https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Associate-Director--Distribution-Transformation-Office_JR26110261-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/associate-director-cfc62d6a-fb8/

## Description

Manulife's Distribution Transformation Team is seeking an Associate Director to drive the development of digital tools and AI-powered tools, and formulate change management plans to support business growth and transformation.

**Job Summary:** As the Associate Director, you will act as the voice of the business and voice of the agents/banks/brokers, representing and driving business needs within a particular squad to ensure business and end-user satisfaction.

**Key Responsibilities:**

- Drive the strategy, planning, and delivery of key capabilities aligned to the Value Stream customer journey at the squad level

- Collaborate closely with business stakeholders to achieve squad-level outcomes for business priorities and initiatives

- Formulate and execute change management strategies to drive business results in terms of adoption

- Conduct and facilitate agency focus groups to collect feedback for continuous improvements and development

- Act as an internal consultant and trusted advisor to other departments within Distribution Operations

**Requirements:**

- Minimum 8 years relevant working experience in project management

- Strong project management skills

- Good communication skills with fluency in Cantonese, English, and Mandarin

- Ability to work independently, proactively, and possess a "Can-do" attitude in a dynamic and unstructured environment

**Benefits:**

- Empowerment to learn and grow in your career

- Flexible environment with well-being and inclusion

- Opportunity to shape the future you want to see

**Company Culture:** Manulife is an Equal Opportunity Employer and strives to attract, develop, and retain a workforce that is as diverse as the customers we serve.

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## Skills

### Required
- project management
- communication
- Cantonese
- English
- Mandarin

### Nice to have
- AI experience

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Source: [Apply at manulife.wd3.myworkdayjobs.com](https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Associate-Director--Distribution-Transformation-Office_JR26110261-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)