# Fulfillment Operations Team Leader

**Company**: Target
**Job type**: full-time
**Salary**: $22.00 - $37.40 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/25-Brentwood-Promenade-Ct-BrentwoodMO-63144-1428/Fulfillment-Operations-Team-Leader_R0000450131?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cf99f3cb-6f0

## Description

The Fulfillment Operations Team Leader role at Target involves leading a team to ensure guests receive their desired products efficiently and effectively. The role requires strong leadership skills, attention to detail, and excellent communication abilities.

Responsibilities:

- Deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience

- Ensure every team member understands and consistently delivers on Target's guest experience commitments and consistent operations

- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments

- Review area guest, financial, and team outcome metrics to identify opportunities and take action to improve

- Demonstrate a service culture that prioritises the guest service experience

- Lead your team and drive fulfilment goals, understanding your role in supporting sales growth and how your departments and team contribute to and impact total store profitability

- Utilise workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet delivery, freshness, and service standards

- Review all fulfilment reporting to identify gaps and develop a plan to resolve

- Create daily plans for your team with direction from your direct leader

- Be an expert of operations, accuracy, process, and efficiency

- Enable efficient delivery to guests by leading pickup and ship from store workload

- Evaluate and recommend candidates for open positions and develop a guest-centric team

- Establish clear goals around quality, accuracy, and timeliness and hold team members accountable to expectations

- Ensure the team follows food safety guidelines and selects fresh food items for guests

- Ensure supplies are ordered timely and stocked

- Follow all safe and secure training and processes as a key carrier

- Occasionally assume store-level leadership on duty (LOD) responsibilities

- Demonstrate inclusivity by valuing diverse voices and approaches

- Always demonstrate a culture of ethical conduct, safety, and compliance

- Lead and demonstrate a safety culture through modelling and recognising safe behaviours

- Model the execution of physical security processes

- Support merchandise protection strategies across the total store

- Lead and demonstrate a culture of executing all best practices

- Address all store emergency and compliance needs

- Support guest services such as back-up cashier, order pick up (OPU), and Drive up (DU)

Requirements:

- High school diploma or equivalent

- Must be at least 18 years of age or older

- Previous retail experience preferred but not required

- Lead and hold others accountable

- Learn and adapt to current technology needs

- Work independently and as part of a team

- Manage workload and prioritise tasks independently

- Welcoming and helpful attitude towards all guests and other team members

- Effective communication skills

Benefits:

- Comprehensive health benefits and programs

- 401(k)

- Employee discount

- Short-term disability

- Long-term disability

- Paid sick leave

- Paid national holidays

- Paid vacation

## Skills

### Required
- leadership
- communication
- team management
- operations
- safety
- compliance

### Nice to have
- retail experience
- technology skills

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Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/25-Brentwood-Promenade-Ct-BrentwoodMO-63144-1428/Fulfillment-Operations-Team-Leader_R0000450131?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)