# Japanese Trust and Safety Moderator

**Company**: Keywords Studios International Japan
**Location**: Suginami City
**Work arrangement**: remote
**Job type**: contract
**Category**: Operations
**Industry**: Technology

**Apply**: https://apply.workable.com/j/F48E2ECE6D?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cf92411d-e47

## Description

We are seeking a Japanese Trust and Safety Moderator to join our Player Engagement team. As a moderator, you will play a crucial role in maintaining a safe and friendly online community by reviewing user-generated content, ensuring it meets client guidelines, and protecting players, communities, and clients from inappropriate content.

Responsibilities:

- Review all community posts (text, video, images, audio) received from online games, social media platforms, and forums to ensure they align with client policies and guidelines.

- Communicate directly with players.

- Collaborate with international team members.

- Support the maintenance of a safe and comfortable community.

- Create reports and documents as needed.

Requirements:

- Native-level Japanese and business-level English skills (TOEIC 800 equivalent).

- Basic PC skills (Excel, Word, email correspondence, etc.).

- Interest in games and social media.

Preferred Qualifications:

- Experience in managing or moderating online communities.

We offer:

- Social insurance (health insurance, pension, unemployment, worker's accident compensation).

- Annual leave.

- Congratulation or condolence leave.

- Special leave.

- Employee referral program.

- Internal social events.

- Casual dress and hairstyle.

- No smoking in the workspace.

- Employee Assistance Program (EAP).

- Relo Club Program.

- Commuting allowance (up to 30,000 yen per month).

- Telecommuting allowance.

## Skills

### Required
- Japanese
- English
- PC skills

### Nice to have
- online community management
- moderation experience

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Source: [Apply at apply.workable.com](https://apply.workable.com/j/F48E2ECE6D?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)