# Site Reliability Engineering Manager

**Company**: Tide
**Location**: Bulgaria
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/tide/jobs/8044286003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cf6c57e5-0a9

## Description

Tide is hiring a Site Reliability Engineering Manager to lead the SRE team that owns its reliability system.

The SRE team's mission is to own the reliability system: the standards, tooling, and platform services that determine how reliable Tide is by default. Success is measured by SLO attainment and the reliability members experience.

Key responsibilities:

- Lead the SRE team: hire, coach, and set clear goals

- Define SLOs: agree SLOs with service owners and run the error budget policy

- Own observability: run the observability platform 24/7 in production

- Release safely: build deployment guardrails such as canary rollouts and auto-rollback

- Build resilience: detect partner degradation early with synthetic monitoring and vendor scorecards

- Remove toil: automate manual incident work

- Fix systemically: turn post-mortem findings and incident patterns into cross-cutting platform fixes

- Measure outcomes: track SLO attainment and member-facing reliability metrics

- Support: advise product engineering teams on reliability

Requirements:

- 10+ years in software engineering or infrastructure engineering roles

- 3+ years in engineering leadership roles

- Strong knowledge of SLIs, SLOs, SLAs, and error budgets

- Hands-on experience with OpenTelemetry, Terraform, Kubernetes, AWS, and Java

- Experience with canary rollouts, auto-rollback, and auto-scaling

- Knowledge of reliability patterns such as retries, backoffs, DLQs, and feature flags

Benefits:

- 25 days paid annual leave

- 3 paid days off for volunteering or L&D activities

- Extended maternity and paternity leave

- Personal L&D budget of 500 EUR per year

- Additional health & dental insurance

- Mental wellbeing platform

- Fully covered Multisports card

- Food vouchers

- Snacks, light food, drinks in the office

- WFH equipment allowance

- Flexible working from home

- Sabbatical Leave

- Share options

## Skills

### Required
- SLIs
- SLOs
- SLAs
- error budgets
- OpenTelemetry
- Terraform
- Kubernetes
- AWS
- Java
- reliability patterns

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/tide/jobs/8044286003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)