# Manager, Travel

**Company**: MongoDB
**Location**: Austin
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/mongodb/jobs/8083437?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cf668d0e-03c

## Description

### Job Summary

The Travel Manager Americas is accountable for the strategy, operations, and optimization of MongoDB's corporate travel program across the Americas region. This role requires a consistent, cost-effective, and employee-centric travel experience while maintaining compliance with global travel & expense (T&E) policy and regional regulatory requirements.

### Key Responsibilities

#### Travel Program Strategy & Governance

- Develop and implement the Americas travel program, aligned to global T&E policy and mobility strategy.

- Adapt global travel policies to meet regional requirements, including tax, labor, safety, visa, and regulatory needs.

- Serve as the primary regional escalation point for travel-related issues.

#### Supplier & Vendor Management

- Manage regional relationships with travel suppliers, including Navan, airlines, hotel chains, and car rental providers.

- Support sourcing, RFPs, and contract renewals in partnership with Procurement.

- Monitor supplier performance against SLAs, cost targets, and traveler satisfaction metrics.

#### Financial & Cost Management

- Drive cost optimization through preferred supplier adoption and traveler behavior change.

- Partner with Finance on budgeting, forecasting, and savings initiatives.

- Monitor leakage, out-of-policy spend, and compliance trends.

#### Traveler Experience & Support

- Ensure a seamless, inclusive, and regionally relevant traveler experience.

- Define traveler communications, guidance, and self-service resources.

- Oversee issue resolution related to disruptions, escalations, or complex bookings.

#### Risk, Duty of Care & Compliance

- Partner with Security and Legal to support duty of care obligations.

- Ensure regional alignment with traveler tracking, emergency response, and travel risk management.

- Support audits and internal controls related to travel and expense programs.

#### Stakeholder Management

- Serve as the regional point of contact for business leaders and HR partners.

- Collaborate with Meetings & Events, Mobility, and People Ops teams.

- Contribute to global travel governance forums and working groups.

### Skills & Experience Required

- 6–10+ years of experience in corporate travel, mobility, or T&E management.

- Experience managing a multi-country travel program, ideally across the Americas.

- Strong vendor management and stakeholder communication skills.

- Proven ability to manage cost, compliance, and traveler experience simultaneously.

- Experience working in a global or matrixed organization.

- Familiarity with travel booking tools, expense platforms, and travel data analytics.

- Knowledge of regional tax, employment, and travel regulations (especially LATAM).

- Strong experience in developing processes, documentation, and standard operating procedures from the ground up.

- Highly articulate with excellent verbal and written communication skills.

- Strong organizational and problem-solving skills.

- Experience with Navan, Concur, NetSuite, Brex, Amex, and Google Sheets is a plus.

### Success Metrics (KPIs)

- Travel cost savings vs. baseline.

- Policy compliance rate (booking and expense).

- Preferred supplier adoption.

- Traveler satisfaction (CSAT/NPS or survey scores).

- Reduction in travel disruptions and escalations.

- On-time delivery of regional initiatives.

## Skills

### Required
- corporate travel management
- mobility management
- travel & expense policy
- vendor management
- stakeholder communication
- cost optimization
- compliance management
- traveler experience
- risk management
- duty of care
- travel data analytics
- regional regulations

### Nice to have
- Navan
- Concur
- NetSuite
- Brex
- Amex
- Google Sheets

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mongodb/jobs/8083437?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)