# Supervisor *Internal only*

**Company**: Lush
**Location**: London
**Work arrangement**: onsite
**Job type**: seasonal part time
**Category**: Retail
**Industry**: Cosmetics

**Apply**: https://lush.pinpointhq.com/en/postings/63bfcea2-807e-400f-a261-58518fa91b42?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cf5e0c68-dda

## Description

Diversity matters at Lush, as we're building a brand representing people worldwide. We celebrate individuality and aim to expand perspectives to shape our future.

As a Supervisor, you'll play a vital role in delivering exceptional customer service and crafting standout experiences. You'll lead the team, foster a positive atmosphere, and collaborate with colleagues to achieve shared goals.

Key responsibilities include:

- Leading and motivating the sales team to deliver exceptional customer service

- Engaging with customers to understand their needs and provide tailored product recommendations

- Maintaining a clean and visually appealing shop floor

- Supporting the store manager in achieving sales targets

- Organising in-store events and customer celebrations

- Providing training and development for team members

- Leading the store effectively in the absence of the store manager

- Ensuring health and safety standards are followed

- Seeking opportunities for personal development

The ideal candidate will have:

- A genuine passion for delivering outstanding customer service

- Strong management skills to navigate tricky conversations and balance business needs with team morale

- Excellent teamwork and communication skills

Benefits include:

- Holiday allowance

- 50% discount on Lush products and spa treatments

- Profit-based bonus

- Complimentary spa treatment

- Pension scheme

- Paid day off for your birthday

- Cycle to work scheme

- Discounted rail and bus season tickets

- Employee assistance programme

- 6 months of full pay for parental leave

- Enhanced paternity leave

- Flexible working arrangements

- Access to employee-led Community Networks

## Skills

### Required
- Customer Service
- Management
- Teamwork
- Communication

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Source: [Apply at lush.pinpointhq.com](https://lush.pinpointhq.com/en/postings/63bfcea2-807e-400f-a261-58518fa91b42?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)