# Principal Solutions Architect - Observability **Company**: Elastic **Location**: United States **Work arrangement**: remote **Experience**: senior **Job type**: full-time **Salary**: $129,000-$204,000 USD **Category**: Engineering **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/elastic/jobs/6450040?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_cf4e324c-600 ## Description As a Principal Solutions Architect - Observability at Elastic, you will play a pivotal role in shaping how customers leverage Elastic's Observability solutions to achieve their business goals. You will act as a trusted advisor and technical authority, working closely with sales teams, customers, and partners to design and implement innovative observability solutions built on Elastic and OpenTelemetry standards. A successful Solutions Architect is deeply curious, continually learning, and driven to challenge the status quo. This role provides an opportunity to make a meaningful impact by helping customers tackle observability problems, enabling customers to harness the full power of Elastic Observability, and contributing to Elastic’s growth in this space. Key responsibilities will include: - Serving as the technical lead and trusted advisor to customers, partners, and internal stakeholders for Elastic Observability solutions with a focus on infrastructure monitoring (metrics), application monitoring (tracing), and logging. - Providing thought leadership and championing the evolution of OpenTelemetry with Elastic customers and inside the CNCF OpenTelemetry community. - Collaborating with sales and customer teams to understand customer challenges, goals, and environments, and designing tailored observability solutions. - Guiding customers in adopting observability standards to ensure compatibility and success with Elastic’s solutions. - Helping customers architect for high-fidelity observability at scale. - Leading technical discussions and demonstrations, showcasing Elastic’s Observability and GenAI capabilities. - Developing proof-of-concept solutions that highlight the value and impact of Elastic’s Observability offerings for customer use cases. - Developing instructional observability workshops for the field and customers. - Creating and nurturing relationships with key decision-makers and technical leaders within customer organizations. - Driving best practices for observability architecture, deployment, and operations with a focus on scale, performance, and cost efficiency. - Contributing to the evolution of Elastic’s Observability products, providing feedback from the field to Product and Engineering teams. - Representing Elastic at conferences, webinars, and industry events as a subject matter expert on Observability and OpenTelemetry. - Building and maintaining technical documentation and resources to support enablement efforts. - Developing and maintaining deep expertise in Elastic’s Observability solutions and OpenTelemetry standards, staying current with industry trends and advancements. - A light understanding of the cybersecurity ecosystem and the role security solutions play in modern DevSecOps. Requirements include: - Deep expertise in OpenTelemetry, including significant contributions to its development or ecosystem. - A track record of success in a technical presales/consulting role,enough experience selling and implementing technology to earn your customer’s trust. - Experience building PoCs, inclusive of the technical skills required to develop exemplary custom services and stage typical supporting infrastructure, like Kubernetes, Kafka, Postgres across both self-managed and hosted environments. - An ideal candidate will have some practitioner experience using observability products as a SRE or developer. - Experience designing and presenting technical solutions related to Observability, OpenTelemetry, or AI technologies in a pre-sales or consulting capacity. - A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies. - A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships. - A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors. - An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern? - The ability to inspire groups, both large and small. - A willingness to travel 30% within the region, as well as occasionally internationally. In terms of compensation, the typical starting salary range for this role is $129,000-$204,000 USD, with a variable component that, together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable). ## Skills ### Required - OpenTelemetry - Observability - Cloud-based platform - Kubernetes - Kafka - Postgres - DevSecOps - Technical presales/consulting - PoC development - Custom services - Infrastructure management - Application monitoring - Logging - GenAI - Customer relations - Influence - Inspiration - Travel ### Nice to have - Cloud computing - Containerization - Microservices - API design - Security - Compliance - Data analytics - Machine learning - Artificial intelligence --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/elastic/jobs/6450040?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)