# Senior Account Manager, Retail

**Company**: Wolt
**Location**: Copenhagen, Denmark
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/wolt/jobs/8264392?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cf22f849-39f

## Description

We are seeking a Senior Account Manager to support our largest retail partners and help them succeed on our platform.

As a Senior Account Manager, you will manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers.

## Responsibilities

- Own and develop partnerships with some of our largest and most important accounts

- Build strong senior stakeholder relationships and act as a trusted advisor to drive long-term growth

- Lead quarterly business reviews to evaluate performance, identify opportunities, and define joint growth plans

- Understand merchant priorities and business challenges, translate them into clear actions, and co-create solutions that deliver measurable impact

- Identify and execute both gradual improvements and step-change growth opportunities across the partnership

- Drive revenue growth for both Wolt and the partner through a data-driven approach focused on commercial performance, profitability, and operational excellence

- Introduce, negotiate, and execute new Wolt products, services, and commercial opportunities to expand the partnership and unlock new revenue streams

- Use data and insights to identify trends, influence decision-making, and prioritize the highest-impact initiatives

- Act as the key point of contact between the partner and internal teams including Operations, Marketing, Support, Product, and Leadership

- Partner closely with Marketing to develop and execute strategic campaigns that drive customer acquisition, retention, and partner growth

- Bring structure, ownership, and hands-on execution while helping shape best practices in a fast-evolving environment

## Requirements

- Proven experience in account management, customer success, sales, consulting, or another commercial role with ownership of large or strategic accounts

- Fluency in Danish is required for this position

- Strong commercial mindset with the ability to identify growth opportunities and turn insights into action

- Excellent stakeholder management and communication skills, with the ability to build credibility and influence at all levels of an organization

- Strong relationship-building skills and experience managing senior decision-makers

- Highly organized and proactive, with the ability to manage multiple priorities and drive initiatives independently

- High ownership, strong execution skills, and a track record of delivering measurable business results

- Comfortable working with data and translating analysis into business recommendations; advanced Excel and Google Sheets skills are expected, and experience with BI tools such as Looker or Power BI is a plus

- Experience in retail, FMCG, e-commerce, marketplace businesses, or a related industry is an advantage

- Experience managing large, complex, or strategic partnerships is a strong plus

## Benefits

- Global and growing fast: Be part of a fast-moving scaleup

- Ride of a lifetime: Accelerate your career and build your sales skills

- Instant impact: Take ownership and make a difference

- Big hearts and small egos: Surround yourself with smart, friendly people

## Skills

### Required
- Account Management
- Commercial Mindset
- Stakeholder Management
- Communication Skills
- Relationship Building
- Data Analysis
- Excel
- Google Sheets
- BI Tools
- Danish

### Nice to have
- Experience in retail
- FMCG
- e-commerce
- marketplace businesses
- Large, complex, or strategic partnerships
- Looker
- Power BI

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/wolt/jobs/8264392?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)