# Assistant Director- Environmental Services & Behaviour Change

**Company**: London Borough of Hackney
**Location**: London Borough of Hackney, Greater London
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: GBP 111,333 - 118,743 per year
**Category**: Operations
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/assistant-director-environmental-services-behaviour-change-110940?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

Lead dynamic frontline services, drive environmental sustainability, and make a direct impact on the vibrant communities of Hackney!

Hackney Council is seeking an exceptional Assistant Director – Environmental Operations and Behaviour Change to lead our high-profile frontline teams and pioneer innovative, community-focused solutions.

In this pivotal senior leadership role (SM2 tier), you will oversee a massive frontline operational engine comprising up to 650 dedicated staff, a gross revenue budget of £45.7m, and high-impact services that touch the daily lives of every resident and business in Hackney. From Refuse & Recycling, Street Cleansing, and Commercial Services to Fleet Management and pioneering Behaviour Change campaigns, you will be at the heart of making Hackney a cleaner, greener, and more sustainable borough.

**Key Responsibilities**

- Strategic & Operational Leadership: Provide overarching direction for 24/7 environmental operations, ensuring exceptional service delivery across street cleansing, waste collection, estate cleansing, and commercial waste.

- Drive Behaviour Change: Execute data-led strategies to engage residents and businesses, driving recycling rates, reducing waste, and fostering long-term environmental responsibility.

- Commercial Growth & Innovation: Expand commercial services to generate revenue, optimize resource management, and lead digital transformation across route planning and customer engagement.

- Asset & Fleet Management: Direct operations at Millfields Depot and Waste Transfer Station, maintaining full compliance with safety, statutory regulations, and Operator’s Licence standards.

- People & Partnerships: Inspire a multi-tiered frontline workforce, foster positive union relations, and collaborate with strategic partners like the North London Waste Authority.

**What We Are Looking For**

- Proven senior leadership experience in environmental services, public realm, or complex logistics, whether gained in an in-house municipal setting, through major client-side contract management, or within the private waste/environmental sector.

- Robust strategic understanding of statutory waste governance, health & safety frameworks, and compliance standards, with the executive capability to hold operational services to the highest standards of safety and delivery.

- A track record of managing large frontline workforces, navigating union relations, and leading through change.

- Outstanding communication skills, political acumen, and a passion for embedding equality, diversity, and inclusion into everything you do.

**Why Join Us?** Hackney is one of London’s most vibrant, diverse, and forward-thinking boroughs. This is a rare opportunity to lead dedicated teams, innovate frontline public services, and champion real environmental change at a transformative scale.

Ready to lead the change? Apply now to join Hackney Council’s Senior Leadership Team!

## Skills

### Required
- strategic leadership
- operational management
- behaviour change
- commercial growth
- asset management
- partnership management

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