# Réceptionniste de nuit (H/F/X) à temps partiel 19,50H idéal étudiant

**Company**: AccorHotel
**Location**: Pessac, Nouvelle-Aquitaine
**Experience**: entry
**Job type**: part-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161454959-receptionniste-de-nuit-h-f-x-a-temps-partiel-19-50h-ideal-etudiant?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/r-ceptionniste-de-nuit-h-f-x-temps-partiel-19-50h-cf05064f-a7b/

## Description

We are seeking a part-time Night Receptionist to join our team at AccorHotel in Pessac, France. As a Night Receptionist, you will be responsible for welcoming guests upon arrival, handling administrative tasks, and providing assistance throughout their stay.

**Responsibilities:**

- Provide a warm, efficient, and quality welcome to guests

- Perform computerised and administrative procedures for check-in/check-out using Opera Cloud

- Verify client guarantees and reservations

- Ensure follow-up of clients' stays by communicating important information to colleagues and superiors

- Respond to telephone calls and take reservations

- Handle client requests and ensure their satisfaction

- Inform clients about tourist information

- Carry out projects assigned by management

- Apply brand and hotel procedures and policies

**Commercial/Sales:**

- Familiarise yourself with hotel services and inform clients upon request

- Encourage clients to use hotel services

**Management:**

- Manage, verify, and control personal cash handling

- Secure data and ensure night establishment responsibilities

- Close and report daily operations

- Monitor revenue and cash handling, reporting any discrepancies or errors

**Interdepartmental Involvement:**

- Collaborate closely with hotel departments

- Prepare information for optimal service openings

**Hygiene/Safety/Environment:**

- Maintain workspace cleanliness and equipment functionality

- Adhere to safety guidelines and emergency evacuation procedures

**Requirements:**

- Mastery of English and another language (depending on hotel needs)

- Customer service and hospitality mindset

- Excellent communication and interpersonal skills

- Organisational and rigorous approach

- Flexibility and versatility

- Familiarity with OperaCLOUD software is an asset

**Additional Information:**

- Team cohesion and mutual support

- Rotating shifts (1 week of 3 nights, 1 week of 2 nights, or 3 nights per week)

- Comprehensive family health insurance with high reimbursement rates

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## Skills

### Required
- English
- OperaCLOUD
- customer service
- communication
- organisational skills

### Nice to have
- second language (varies)

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161454959-receptionniste-de-nuit-h-f-x-a-temps-partiel-19-50h-ideal-etudiant?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
