# Senior Tech Systems Specialist

**Company**: Bp
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $95,000 - $125,000
**Category**: IT
**Industry**: Energy

**Apply**: https://careers.bp.com/job-description/RQ114232?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ced704f5-2f2

## Description

The Senior Tech Systems Specialist is the technical leader and operational anchor of Archaea’s onshore end-user technology function, responsible for the most complex escalations, endpoint engineering, automation, and the overall quality of service delivery across approximately 80 distributed corporate and energy plant sites.

Key accountabilities:

- Top-Tier Escalation and Troubleshooting: Own the most complex Tier 2/3 escalations across endpoints, Microsoft 365, Entra ID/Active Directory, Intune, VPN/networking, and application stacks.

- Oversight and Service Quality: Own the technical quality relationship with the Team.

- Endpoint Engineering: Lead endpoint engineering efforts including image development, Autopilot/Intune configuration profiles, application packaging and deployment rings, baseline/benchmark compliance, and patch/vulnerability remediation.

- Automation and Scripting: Develop and maintain scripts and automation workflows to streamline repetitive tasks.

- Project Leadership: Lead small-to-medium projects independently, including technology rollouts, tooling changes, service transitions, and process redesigns.

- Mentoring and Knowledge Transfer: Coach and develop the Tech Systems Specialist.

- Access Governance and Compliance: Oversee joiners-movers-leavers workflows and access provisioning for accuracy and least-privilege compliance.

- Asset Operations Oversight: Oversee the full endpoint asset lifecycle.

- Incident Leadership: Act as Incident Lead for P1/P2 user-impacting events during on-call rotation.

- Service Metrics and Continuous Improvement: Own service quality reporting for the team.

- Security Partnership: Collaborate with Security on vulnerability response, phishing events, and compliance initiatives affecting the end-user environment.

- On-Call and Travel: Participate in and help coordinate on-call coverage.

Essential education:

- Bachelor’s degree in Information Technology, Computer Science, or a related field,or equivalent combination of education and 5+ years of progressive IT experience.

Essential experience:

- 5+ years of hands-on experience in IT support, desktop engineering, or endpoint management, with at least 2 years performing at a senior, lead, or Tier 3 level.

- Proficiency with Microsoft 365 administration, Entra ID/Azure AD, Intune/Endpoint Manager, Windows 10/11, and endpoint security baselines.

- Hands-on scripting experience with demonstrated ability to build automation for provisioning, remediation, or reporting tasks.

Desirable experience:

- ITIL 4 Foundation or higher.

- Experience with application packaging, deployment rings, Autopilot, and endpoint baseline/benchmark compliance.

Why join us? Delivering a better and more balanced energy system requires many different approaches and solutions. All of us have a part to play. We aim to support our people to learn and grow in an inclusive environment in which everyone is respected and treated fairly.

Benefits:

- Discretionary Annual Bonus Program

- 401K Program

- Quarterly Momentum Bonus

- Health, Vision, And Dental Insurance

- Life Insurance

- Short-Term Disability

- Long-Term Disability

## Skills

### Required
- Microsoft 365 administration
- Entra ID/Azure AD
- Intune/Endpoint Manager
- Windows 10/11
- endpoint security baselines
- scripting
- automation
- ITSM platforms
- ITIL practices

### Nice to have
- ITIL 4 Foundation
- application packaging
- deployment rings
- Autopilot
- endpoint baseline/benchmark compliance

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Source: [Apply at careers.bp.com](https://careers.bp.com/job-description/RQ114232?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)