# Data Operations Analyst

**Company**: Carta
**Location**: Rio de Janeiro, Brazil
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/carta/jobs/7592159003
**Canonical**: https://yubhub.co/jobs/job_ced4e8dc-aa6

## Description

## The Role

As a Data Operations Analyst at Carta, you will be responsible for the lifecycle of quarterly data extraction and client reporting. Your primary objective is to ensure that extracted data is high-quality, timely, and actionable for our customers.

## Responsibilities

- Manage the extraction of private markets data from accounting documents and performance reports.

- Ensure all data is extracted in a timely manner and meets our high standards for data quality.

- Provide timely and accurate front-line support for all customers that your segment services.

- Proactively follow up with clients during each quarterly data campaign, providing clear tracking of what data is complete and ready for client review.

- Engage with clients in real-time via phone or Zoom to resolve issues and guide them through their data.

- Keep detailed documentation of client interactions to identify trends and drive operational and process improvements for the data ops team and the product teams.

- Treat every data campaign as a project, ensuring all stakeholders are updated on progress and milestones.

- Become an expert in private markets data, including financial metrics and KPIs.

## Requirements

- Fluent in English with the ability to articulate technical and complex concepts in a clear and concise manner.

- Knowledge of financial statements and common financial concepts with a strong sense of curiosity to solve problems.

- Highly organized with strong attention to detail and the ability to balance multiple active projects with competing priorities.

- Care deeply and genuinely about client services; you exhibit diplomacy, tact, and poise under pressure.

- Comfortable learning new technologies and platforms quickly in a fast-paced environment.

## Skills

### Required
- financial statements
- private markets data
- data quality
- client support
- project management