# Band 4 Waiting List Coordinator - Admissions

**Company**: Royal Free London NHS Foundation Trust
**Location**: Enfield
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: £33,262 to £36,027 a year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/C9391-26-1801?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ce8cc328-3c9

## Description

The post holder will be expected to work as part of the central admissions team and will build relationships with key staff providing an efficient, reliable service for patients in all specialties to ensure that these separate elements unite and are working as one team with a common goal.

The post holder must be flexible in their approach and be able to work within all specialties covered by admissions, providing cover as required.

The post holder will ensure that at all times the principles of World Class Care are upheld and that he/she is an ambassador for the Trust by consistently welcoming, remaining actively respectful, clearly communicating, and being visibly reassuring with patients and colleagues alike.

**Main duties of the job**

- Provide administrative support to the admissions team

- Build relationships with key staff to ensure efficient and reliable service

- Work flexibly across all specialties

- Ensure World Class Care principles are upheld

**Person Specification**

- Educated to GCSE level, NVQ level 4 or equivalent

- Good standard of written and spoken English

- Effective numerical skills

- Substantial experience of dealing with the public

- Substantial experience in a customer service environment

- Experience of handling difficult or pressurised situations

- Understanding of the requirements regarding patient confidentiality

**Benefits**

- Competitive salary: £33,262 to £36,027 a year

- Permanent, full-time contract

- Opportunities for career development and growth

## Skills

### Required
- IT applications (Word, Excel, E-Mail)
- customer service skills
- communication skills
- organisational skills
- analytical ability

### Nice to have
- experience in a similar role within an admissions office in the NHS
- in-depth knowledge of NHS PAS or similar administration system
- good understanding of wider NHS relationships between GPs and acute hospitals

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/C9391-26-1801?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)