# Specialist, Global Product Management

**Company**: Mastercard
**Location**: Toronto
**Experience**: mid
**Job type**: full-time
**Salary**: $75,000 - $120,000 CAD
**Category**: Product Management
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Toronto-Canada/Specialist--Global-Product-Management_R-292138?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ce4d0119-cdd

## Description

Mastercard's Services global product team is seeking a Specialist to support the Mastercard Business Intelligence product. This role focuses on product execution, coordination, and delivery support within a global team.

You will work closely with Product, Engineering, and UX partners to help deliver product features and enhancements. Your responsibilities will include:

- Building a foundational understanding of the platform, integration patterns, and available organisational capabilities

- Collaborating with product managers, engineers, and cross-functional partners to support delivery of product features and enhancements

- Contributing to translating customer needs into product requirements and user stories

- Supporting delivery execution by tracking progress, identifying issues, and escalating when needed

- Understanding regional considerations and supporting development of globally scalable solutions

- Assisting in managing multiple priorities and adapting to shifting goals

- Collaborating effectively with a globally distributed team across time zones

- Supporting prioritisation discussions with cross-functional teams

- Assisting in validating delivered functionality against product requirements

- Contributing to improving the customer journey and overall product experience

- Supporting product launches and monitoring performance metrics such as adoption and usage

- Helping develop and refine product features, ensuring clarity of requirements for engineering teams

- Gathering and incorporating feedback from stakeholders and customers

- Using data, research, and competitive analysis to support product decisions and backlog prioritisation

- Maintaining product documentation to ensure clarity and accessibility across teams

- Escalating issues appropriately and coordinating with cross-functional partners for resolution

- Supporting post-launch reviews and contributing to continuous product improvement

- Aligning with go-to-market activities and timelines

- Tracking status and highlighting risks within assigned product workstreams

- Taking ownership of assigned tasks and actively seeking opportunities to grow and expand skills

The ideal candidate is customer-focused, detail-oriented, and eager to learn, with strong analytical and problem-solving skills. You are comfortable working in a collaborative environment and contributing to multiple workstreams.

In terms of compensation, the successful candidate will be offered a competitive pay based on location, experience, and other qualifications for the role, ranging from $75,000 to $120,000 CAD.

## Skills

### Required
- analytical skills
- problem-solving skills
- communication skills
- organisational skills

### Nice to have
- data platforms
- analytics products
- SaaS solutions
- APIs
- platform architecture
- integration patterns
- AI/ML
- data pipelines
- analytics capabilities

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Toronto-Canada/Specialist--Global-Product-Management_R-292138?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)