# Fraud Operations Associate (Mandarin Speaking)

**Company**: Stripe
**Location**: Bengaluru
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/8076652?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ce185a95-17b

## Description

Stripe is a financial infrastructure platform for businesses. Millions of companies,from the world’s largest enterprises to the most ambitious startups,use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

We are looking for someone passionate about fighting fraud, is naturally curious, and has a strong desire to network with peers and partners within the fraud space. You will be responsible for conducting account investigations, making account-level judgements, and providing support for special handling risk cases.

## Responsibilities

- Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors

- Conduct investigations on merchant accounts to support financial partner requirements

- Assess risk factors and trends of potentially fraudulent activity

- Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience

- Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance

- Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team

## Requirements

- High professional fluency in Mandarin and English

- Some experience in fraud analysis, fraud investigations, or fraud operations

- Experience using data to make assessments/judgements

- A team-focused mentality and effective problem solving skills

- The ability to approach challenges from a user perspective while being pragmatic & solutions oriented

- You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening

## Preferred Qualifications

- Fraud experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud

- Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools

- Prior fraud experience across multiple industries/verticals

- Experience in a high growth technology company

- Experience working from a queue

## Skills

### Required
- fraud analysis
- fraud investigations
- fraud operations
- data analysis
- problem solving
- Mandarin
- English

### Nice to have
- fraud experience in payments
- e-commerce
- fintech
- digital/card-not-present fraud
- fraud schemes
- fraud prevention methods
- fraud detection tools

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/8076652?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)