# Sales Support Analyst

**Company**: Hewlett Packard Enterprise
**Location**: Bengaluru, Karnātaka
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bengaluru-Karntaka-India/Sales-Support-Analyst_1209928-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cdf771aa-981

## Description

We are seeking a Sales Support Analyst to support our Sales teams and Partners by managing the end-to-end quoting and opportunity lifecycle.

The successful candidate will create and maintain sales opportunities in SFDC and generate accurate quotes using SAP and Oracle CPQ, while coordinating with cross-functional teams to ensure timely and compliant deal execution.

**Key Responsibilities:**

- Serve as the primary point of contact for Sales teams and Partners for quote creation, modification, and opportunity management.

- Create, update, and maintain sales opportunities in SFDC (Salesforce).

- Generate, validate, and maintain accurate quotes using SAP, Oracle CPQ, and NGQ while ensuring compliance with pricing, discount, and approval policies.

- Support Sales and Account Managers with pricing requests, deal structuring, and opportunity-related queries.

- Manage complex and high-value deals, ensuring all required documentation and approvals are completed.

- Collaborate with cross-functional teams including Sales, Logistics, Order Management, POS, Finance, and Global Support to resolve quoting and ordering issues.

- Monitor and manage quote and opportunity escalations, engaging Team Leads or Managers when required.

- Ensure data accuracy, completeness, and consistency across SFDC, SAP, Oracle CPQ, and NGQ.

- Maintain strong knowledge of sales processes, tools, products, and company policies to effectively support Sales teams and Partners.

- Identify process improvement opportunities and contribute to operational efficiency and continuous improvement initiatives.

- Deliver timely support while consistently meeting defined service level agreements (SLAs).

**What You Need To Bring:**

- High school or equivalent secondary education certification required.

- Bachelor's degree preferred.

- Typically, 4 - 6 years' experience in Sales Support, Quoting, Commercial Operations, or a related field.

- Experience with SAP and Oracle CPQ.

- Working knowledge of SFDC (Salesforce) for opportunity management.

- Strong understanding of pricing, discounting, and approval processes.

- Excellent attention to detail with strong analytical and problem-solving skills.

- Effective verbal and written communication skills with the ability to manage stakeholder expectations.

- Ability to handle multiple priorities in a fast-paced environment.

- Strong organizational skills with a collaborative, customer-focused mindset.

- Ability to learn quickly and adapt to new systems, tools, and business processes.

## Skills

### Required
- SAP
- Oracle CPQ
- SFDC (Salesforce)
- Pricing
- Discounting
- Approval processes
- Analytical skills
- Problem-solving skills
- Communication skills

### Nice to have
- Bachelor's degree

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bengaluru-Karntaka-India/Sales-Support-Analyst_1209928-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)