# Principal Associate, Project Manager

**Company**: Capital One
**Experience**: senior
**Job type**: full-time
**Salary**: $120,800 - $137,900
**Category**: Operations
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Richmond-VA/Principal-Associate--Project-Manager_R999921-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cde7481f-32f

## Description

We are seeking a Principal Associate, Project Management to join our Consumer & Developer Experience (CDX) team.

This role is focused on designing experiences and helping to lead, facilitate and execute on a variety of initiatives that enable the organization to accelerate how we work across the enterprise to make progress on our biggest consumer and developer priorities.

Supporting an Executive Vice President and their leadership team, you will help architect our Associate Experience & Engagement Engine, applying structured program management discipline to translate associate feedback and routines into a well-managed operational framework, driving cross-functional execution from initial concept through delivery.

**Key Responsibilities:**

- Strategic Planning & Impact Lifecycle: Orchestrate the end-to-end engagement engine by helping to develop our annual strategic plan and OKR.

- Talent & Performance Management Cycles: Program manages the execution of Talent Management (TM) and Performance Management (PM) cycles in close partnership with HR Business Partners (HRBPs), PM Champions, and leaders.

- Associate Lifecycle & Program Governance: Establish detailed program plans, governance routines, and operational documentation for core associate experience programs, including standardized lifecycle workflows.

- Integration Associate Experience & Change Management: Serve as a champion for the integration associate experience, delivering focused support to ensure seamless transitions.

- Process Architecture & Tooling: Configure central collaboration platforms (e.g., Jira, Confluence, Google Sites, Slack) and maintain team playbooks to standardize workflows, prevent process debt, and maintain operational hygiene.

**General Responsibilities:**

- Lead ad hoc projects and ongoing programs to drive operational efficiency and well-managed delivery in close collaboration with Chiefs of Staff and key enterprise partners.

- Analyze data and effectively communicate findings to leaders to inform decision making.

- Assist Chiefs of Staff and leaders with strategic planning, including financial and resource planning, and change management.

- Develop and support reporting to ensure the team is well-managed.

- Identify and implement process improvements and drive compliance with best practices.

- Create and measure success metrics and monitor progress toward goals.

**The Successful Candidate will:**

- Exhibit excellent analytical and problem solving skills, including the ability to quickly put structure in place to gather information and use data to influence business decisions.

- Demonstrate outstanding communication and teamwork skills, collaborating effectively across teams and organizations.

- Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive work toward completion.

- Possess exceptional attention to detail, organizational skills and results orientation.

- Be self-motivated and able to react seamlessly to changes in priorities and delivery focus.

**Basic Qualifications:**

- Bachelor’s Degree or Military experience.

- At least 3 years of project management experience.

**Preferred Qualifications:**

- 4+ years of experience in operations, financial management, project management, program management, process management or a combination.

- Relevant coursework or experience in finance, accounting, business, economics or mathematics.

- Project or process management certifications.

**Salary Information:**

- McLean, VA: $120,800 - $137,900 for Principal Project Manager.

- New York, NY: $131,800 - $150,500 for Principal Project Manager.

- Richmond, VA: $109,900 - $125,400 for Principal Project Manager.

- Riverwoods, IL: $109,900 - $125,400 for Principal Project Manager.

**Benefits:**

- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

## Skills

### Required
- project management
- strategic planning
- talent management
- performance management
- process architecture
- tooling

### Nice to have
- operations
- financial management
- program management
- process management
- finance
- accounting
- business
- economics
- mathematics
- project or process management certifications

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Richmond-VA/Principal-Associate--Project-Manager_R999921-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)