# Directeur Commercial (F/H)

**Company**: Accor
**Location**: Agadir, Souss-Massa
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000159848575-directeur-commercial-f-h-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/directeur-commercial-f-h-cdb89dc3-9dd/

## Description

The Sofitel Agadir Thalassa Sea & Spa hotel is located between dunes and oceans, offering 173 rooms with 3 restaurants and a thalassotherapy centre. As a member of the Accor group, its core business lies in hospitality, catering, and accommodation. This hotel combines French art de vivre with Arab-Berber hospitality, providing exceptional customer experiences.

Mission: The Commercial Director ensures planning and management of hotel sales, aiming to optimise occupancy rates. Their goal is to maximise revenue and achieve/exceed hotel profitability targets.

Key Responsibilities:

- Lead and manage commercial activities dedicated to groups, transient clients, and catering/banquets to maximise hotel revenue

- Prepare, operate, and compile data for commercial strategy, monthly reports, annual objectives, sales budget, forecasts, and other reports as required

- Study, examine, and analyse the competitive environment, market trends, and customer needs/feedback to demonstrate initiative and adapt strategically

- Develop new programs and strategies, and evaluate effectiveness of existing ones

- Actively participate in commercial presentations, site visits, and client meetings

- Ensure optimal compliance with group audit strategy

- Manage performance issues within sales and reservation teams

- Recruit, train, motivate, coach, advise, and develop service members

- Communicate effectively with other departments

- Hold daily meetings with the team to discuss key activities

- Evaluate changes in customer needs, client base composition, and competitive landscape to propose operational and product/service changes as needed

- Ensure employee and client satisfaction, competitiveness in the market, and exceptional financial performance

- Anticipate and resolve client issues, implementing proactive processes to promote customer satisfaction

- Inspire hotel staff to deliver high-end performance

- Interact positively with team members to guarantee luxury-standard client welcome

- Set an example by respecting Sofitel Values, brand codes, and dress code instructions

Qualifications:

- Minimum 3 years of sales management experience, preferably in the luxury sector

- Excellent understanding of the hotel industry

- Ability to comprehend global markets impacting hotel operations

- Excellent decision-making capacity

- Outstanding communication skills, verbal and written

- Ability to train and develop team members

- Effective teamwork and initiative-taking

- Excellent organisational skills

- Analytical skills

- Computer skills (word processing, spreadsheets, presentation software)

- Language skills according to hotel needs

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## Skills

### Required
- sales management
- hotel industry knowledge
- decision-making
- communication skills
- team training
- organisational skills
- analytical skills
- computer skills

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000159848575-directeur-commercial-f-h-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)