# Senior Technical Writer

**Company**: Okta
**Location**: Bengaluru, India
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/okta/jobs/7685798
**Canonical**: https://yubhub.co/jobs/job_cdb541e2-ea1

## Description

Okta is seeking a technical writer who is passionate about creating and delivering developer-centered technical content for developer.okta.com. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.

Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta's community of developers to adopt and deploy our solutions successfully.

If you have a passion for learning new technologies and want to help us drive the adoption and ubiquity of our products and platform, this is the place for you!

**Key Responsibilities:**

- Design, develop, edit, and deliver accurate and effective developer documentation for Okta products.

- Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.

- Follow our documentation guidelines to produce high quality documentation.

- Prioritize projects when working with multiple engineering teams.

- Collaborate with developers to review API documentation.

- Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.

**Requirements:**

- Minimum 4 years relevant experience writing documentation for Cloud or Enterprise products.

- Bachelor’s degree or certificate in Technical Writing is preferred.

- Self-starter who thrives in a fast-paced environment.

- Excellent written and verbal communication skills.

- Experience writing SDK, CLI, or developer tools documentation.

- Experience writing developer documentation and release notes.

- Experience with Markdown, Visual Studio Code, Acrolinx, and source control tools such as Git and GitHub.

- Familiarity working with Jira and Confluence.

- Collaboration skills with other writers.

And extra credit if you have experience in any of the following!

- Strong ability to understand the application of security products in the real world and produce use case-based content.

- Knowledge of Okta or similar identity and access management solutions.

- Experience with DITA, OpenAPI, and Redocly.

- Experience working in an Agile environment.

**What you can look forward to as a Full-Time Okta employee!**

- Amazing Benefits

- Making Social Impact

- Developing Talent and Fostering Connection + Community at Okta

## Skills

### Required
- Technical Writing
- Cloud or Enterprise products
- SDK, CLI, or developer tools documentation
- Markdown, Visual Studio Code, Acrolinx, and source control tools such as Git and GitHub
- Jira and Confluence

### Nice to have
- DITA, OpenAPI, and Redocly
- Agile environment