# Senior Support Engineer

**Company**: NVIDIA
**Location**: Remote, UT
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://nvidia.wd5.myworkdayjobs.com/en-US/NVIDIAExternalCareerSite/job/US-UT-Remote/Senior-Software-Support-Engineer---Slinky_JR2029107?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-support-engineer-cd8855c0-440/

## Description

NVIDIA is seeking an expert Senior Support Engineer with a strong background in Kubernetes, Linux systems administration, and technical support.

This hybrid role is primarily focused on customer support, with opportunities to contribute to software development and system-level troubleshooting.

Responsibilities:

- Support customers deploying and operating Slinky

- Debug and resolve Slinky issues related to deployment, reliability, and performance

- Develop, maintain, and optimize Slinky software, Kubernetes integrations, and tooling to address customer issues

- Write clean, maintainable, and well-documented code that adheres to industry standards

- Build automated tests and troubleshooting tools to improve reliability and prevent regressions

- Partner with Engineering, Operations, Infrastructure, and Deployment teams

- Stay current with Kubernetes, containers, Linux, and related technologies

Requirements:

- 5+ years in technical support and systems software development, plus a bachelor’s degree in Computer Science, Engineering or related field (or equivalent experience)

- Strong knowledge of Kubernetes architecture, operators, scheduling, networking, storage, and cluster operations

- Experience troubleshooting production Kubernetes environments with logs, metrics, and debugging tools

- Solid understanding of Linux systems, networking, and file systems

- Experience developing or maintaining software and automation in Go, C, or similar languages; familiarity with software development lifecycles and Agile

- Experience with containers and GPU technologies

- Strong analytical and problem-solving skills, customer-focused communication, curiosity, and motivation to learn

Benefits:

- Highly competitive salaries

- Comprehensive benefits package

- Equity eligibility

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Kubernetes
- Linux
- Technical Support
- Software Development
- Go
- C
- Agile

### Nice to have
- Kubernetes operators
- custom resources
- Helm
- Slinky
- Slurm Workload Manager
- HPC scheduling systems
- operating system internals
- hardware-software interaction

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Source: [Apply at nvidia.wd5.myworkdayjobs.com](https://nvidia.wd5.myworkdayjobs.com/en-US/NVIDIAExternalCareerSite/job/US-UT-Remote/Senior-Software-Support-Engineer---Slinky_JR2029107?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)