# Teammate (India)

**Company**: TaskUs
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/IND---Gurugram---Jamboree/Customer-Care-Executive---Onsite_R_2311_12390?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cd72d7b4-b77

## Description

TaskUs is seeking a Teammate to provide world-class service to clients in an accurate, efficient, and respectful manner. As a Teammate, you will handle calls, emails, and live chats while meeting and exceeding client-mandated KPIs.

Responsibilities:

- Provide excellent customer service to clients

- Meet and exceed client-mandated KPIs

- Ensure consistent performance based on a continuous improvement model

- Participate in internal and external mandated trainings and/or seminars

- Maintain knowledge of the functional area and company policies and procedures

- Provide feedback to management concerning possible problems or areas of improvement

Requirements:

- Experience in phone, email, and live chat support

- Strong verbal and written communication and comprehension skills

- Computer literacy and proficiency in Windows OS, Apple OS X, Microsoft Office, and Google applications

- Typing speed of at least 30 WPM for voice and 35 WPM for Non-Voice campaigns

- Good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction

- Ability to multitask and high attention to detail

- Self-motivated and able to work independently as well as contribute to cross-functional and global teams

Benefits:

- Competitive industry salaries

- Comprehensive benefits packages

- Inclusive environment and positive impact on the community

- Internal mobility and professional growth opportunities

## Skills

### Required
- phone support
- email support
- live chat support
- customer service
- problem-solving
- critical thinking
- Windows OS
- Apple OS X
- Microsoft Office
- Google applications

### Nice to have
- sales
- billing
- collections
- technical support

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Source: [Apply at taskus.wd1.myworkdayjobs.com](https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/IND---Gurugram---Jamboree/Customer-Care-Executive---Onsite_R_2311_12390?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)