# IT Support Specialist

**Company**: Hong Kong University of Science and Technology (HKUST)
**Location**: Clear Water Bay
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: IT
**Industry**: Education

**Apply**: https://hkust.wd102.myworkdayjobs.com/en-US/HKUST/job/Clear-Water-Bay-Campus-Hong-Kong/Officer--Computer-Support----School-of-Business-and-Management--Technical-Support-Team-_JR100747-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/it-support-specialist-cd606454-3c7/

## Description

We are seeking an IT Support Specialist to join the Technical Support Team of HKUST Business School. You will provide IT support services to the School's administrative units and academic departments.

Responsibilities include:

- Supporting end-users across Windows, macOS, and Linux platforms

- Providing audio-visual technical support for teaching activities and events

- Performing other IT-related duties and support tasks as assigned by the team supervisor

Requirements:

- Bachelor's degree or higher diploma in Computer Science or a related discipline

- At least 2 years of relevant experience in IT support

- Hands-on experience supporting Windows, macOS, and Linux operating systems, desktop applications, and related hardware

- Experience with digital audio-visual equipment and systems is an advantage

- Self-motivated, responsible, and possess strong analytical and problem-solving skills

- Good command of English and excellent interpersonal skills

- Flexibility to work outside normal office hours, on Saturdays, and during ad hoc events when necessary

Benefits:

- Starting salary commensurate with qualifications and experience

- Fringe benefits including annual leave, medical and dental benefits

- Gratuity payable upon successful completion of contract

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## Skills

### Required
- Windows
- macOS
- Linux
- desktop applications
- audio-visual equipment
- analytical skills
- problem-solving skills
- English

### Nice to have
- digital audio-visual equipment and systems

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Source: [Apply at hkust.wd102.myworkdayjobs.com](https://hkust.wd102.myworkdayjobs.com/en-US/HKUST/job/Clear-Water-Bay-Campus-Hong-Kong/Officer--Computer-Support----School-of-Business-and-Management--Technical-Support-Team-_JR100747-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)