# Band 3 Emergency Department Housekeeper

**Company**: Royal Free London NHS Foundation Trust
**Location**: Hampstead
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: £31,554 to £33,270 a year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/C9391-26-1903?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cd4ccbbc-16a

## Description

An exciting opportunity has come up for an Emergency Department Housekeeper to support the clinical team. We are looking for an enthusiastic and friendly person who is able to deliver a high standard of care and be able to work effectively as part of a multidisciplinary team assisting staff in the emergency department to maintain a safe, clean and comfortable environment for our patients, their families and visitors.

Main duties of the job:

- Welcome patients to the ward in a friendly, professional manner, orientating them and their families.

- Provide accurate and timely information to patients regarding ward routines.

- Clean and make empty beds.

- Answer the telephone.

- Support ward team by undertaking tasks to enhance patient care, including laundry and supplies.

- Recognise when additional support is required, such as interpreters and chaplaincy, and arrange such in conjunction with the nurse in charge.

- Ensure the bed space is prepared for the arrival of a new admission to the ward, checking the area is clean and rubbish removed.

- Provide assistance to patients in using the telephone.

- Ensure a safe working environment by abiding by the Health and Safety at Work Act.

- Liaise with the works department regarding requests for works and coordinate such.

- Report any damaged equipment and arrange for required maintenance repairs.

- Manage a system to ensure reported maintenance work is completed.

- Check ward fridge temperature and contents daily and document.

- Ensure that the ward weekly 'top up' meets the needs of the patients.

- Bring to the attention of the nurses in charge if regular stock items become unavailable.

- Liaise with Supplies and other departments should deficits in supplies occur and assist in obtaining items required.

The Royal Free London NHS Foundation Trust offers a range of benefits, including flexible hours and generous benefits, to next level training.

The salary for this role is £31,554 to £33,270 a year, per annum, inclusive of HCAS.

## Skills

### Required
- communication
- teamwork
- confidentiality
- Health and Safety at Work Act

### Nice to have
- NVQ Level 1 or above in Customer Service
- previous experience working in a Healthcare setting

---

Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/C9391-26-1903?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)