# Manager, Key Account Management

**Company**: Prudential
**Location**: Kuala Lumpur
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Kuala-Lumpur/Manager--Key-Account-Management_26080451?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cce210b0-3dd

## Description

Prudential's purpose is to be partners for every life and protectors for every future.

The Manager, Key Account Management role is responsible for driving the success of the non-wealth segment, including Telemarketing (Life and Credit Shield), Business Banking, and Commercial Banking.

**Key Responsibilities:**

- Drive performance by supporting and delivering non-wealth APE (Annual Premium Equivalent) performance

- Plan and execute initiatives to achieve objectives, including training, coaching, marketing, products, sales campaigns, and underwriting/operation initiatives

- Prepare insights and analysis for periodic performance reviews with internal and bank partners

- Provide Group EB support for quotation, joint sales, and queries to UOB to drive APE

- Organize training, coaching, and soft skill enhancement

- Support the launch of initiatives, such as underwriting, Phoenix, and product initiatives

- Monitor performance and highlight any issues that may impact delivery

- Lead and project manage new setups on telemarketing platforms, including new products, channel enhancements, or others

- Monitor operation-related matters, including billing, sales files, and process flows

- Identify risks and escalate matters for clear directions and alignment between Prudential and UOB

**Qualifications & Requirements:**

- Diploma/Degree with a successful track record

- Prior telemarketing experience with a proven track record in life insurance sales management preferred

- Minimum 5 years of related experience in a similar capacity

- Problem-solving skills and results-oriented

- Meticulous with the ability to work under pressure

- Business planning and project management background an added advantage

- Excellent communication, writing, research, presentation, interpersonal, and negotiation skills

## Skills

### Required
- account management
- telemarketing
- life insurance
- sales management
- problem-solving
- business planning
- project management
- communication
- interpersonal skills

### Nice to have
- telemarketing experience
- life insurance sales management

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Source: [Apply at prudential.wd3.myworkdayjobs.com](https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Kuala-Lumpur/Manager--Key-Account-Management_26080451?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)