# Care Coach

**Company**: Humana
**Location**: West Palm Beach, FL
**Job type**: full-time
**Salary**: $64-68K/year based on qualifications/experience
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/West-Palm-Beach-FL/Field-Care-Coordinator--Bilingual-PREFERRED_R-433107?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ccb37e70-e77

## Description

The Care Coach evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.

The Care Coach 1 work assignments are often straightforward and of moderate complexity. Reports to the Regional Care Coach Manager.

This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes.

Responsibilities:

- Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel

- Assesses and evaluates member's needs and requirements in order to establish a member specific care plan

- Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being

- Planning and implementing interventions to meet those needs

- Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals

- Guides members/families towards resources appropriate for their care

- Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract

Required Qualifications:

- Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)

- Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.

- Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience

- Case Worker with a minimum of 6 years of Health Services/Case Management Experience

- Prior experience with Medicare & Medicaid recipients

- Must reside in the listed areas within the region

- Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook

- AHCA Fingerprint Required.

- This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

- This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance

- Ability to work Monday-Friday 8:30am-5:00pm

Preferred Qualifications:

- Bilingual English/Spanish with ability to pass a Language Proficiency Exam

- Community Health Worker

- Prior nursing home diversion or long term care case management experience

- Experience with electronic case note documentation and documenting in multiple computer applications/systems

- Experience working with geriatric population

- Experience with health promotion, coaching and wellness

- Knowledge of community health and social service agencies and additional community resources

- 701B Certification

- Medication application (RFA) experience

Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

## Skills

### Required
- Microsoft Word
- Excel
- Outlook
- Health Services
- Social Work
- Psychology
- Spanish

### Nice to have
- Community Health Worker
- Prior nursing home diversion or long term care case management experience
- Experience with electronic case note documentation and documenting in multiple computer applications/systems
- Experience working with geriatric population
- Experience with health promotion, coaching and wellness

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/West-Palm-Beach-FL/Field-Care-Coordinator--Bilingual-PREFERRED_R-433107?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)