# Anaplan Support Analyst

**Company**: Monzo
**Location**: Cardiff, London
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: £42,500 - £55,000
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/monzo/jobs/8143930?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cc4f0fc9-0f4

## Description

We're on a mission to make money work for everyone.

As an Anaplan Support Analyst, you will play a pivotal role in driving the success of our Anaplan platform and supporting our broader Centre of Excellence (CoE).

## Key Responsibilities

- Implementing Change Requests: Managing, triaging, and delivering end-to-end Change Requests across our Anaplan models to ensure seamless business operations.

- Supporting Model Building: Collaborating closely with Lead Solutions Architect and Model Builders to assist in building, testing, and implementing new functionalities and enhancements.

- Providing Training & Supporting End Users: Designing and delivering engaging training sessions and documentation to upskill end-users across FP&A and Finance Business Partner teams.

- Maintaining & Optimising Models: Maintaining data integrity, managing user access, monitoring model performance, and troubleshooting issues as they arise.

## Requirements

- Anaplan Expertise: Hands-on experience supporting and maintaining Anaplan workspaces/models (Anaplan Level 2 Model Builder certification or equivalent is highly desirable).

- Managed Change Requests & Supported Systems: Proven track record handling Change Requests, user support tickets, and system enhancements in a CoE or support structure.

- Model Building Skills: Functional understanding of Anaplan model architecture and formula building, with the ability to assist in active model development.

- Experience Training Users: Strong communication and facilitation skills, with a passion for training and empowering non-technical users on Anaplan functionality.

- An Understanding of Finance: Solid foundational understanding of financial modelling, FP&A principles, or finance workflows.

- AI Tooling: Familiarity with AI tools, including the ability to write effective prompts.

- Domain Experience: Banking or financial services experience is a bonus, but not essential.

## Benefits

- £42,500 - £55,000 + incentive awards tied to your performance

- Flexible working hours

- £1,000 learning budget each year

- Macbooks provided

- Extra support for work-from-home setup

## Application Process

- Phone call with Recruiter (30 mins)

- Technical video interview with Hiring Manager and FP&A Lead (60 mins)

- Partnerships interview FP&A team (30 mins)

## Skills

### Required
- Anaplan
- financial modelling
- FP&A principles
- model building
- training users
- AI tools

### Nice to have
- banking or financial services experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/monzo/jobs/8143930?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)