# Developer/Support Engineer - AI & Automation

**Company**: HP, Inc.
**Location**: Tlaquepaque, Jalisco, Mexico, Jalisco
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Tlaquepaque-Jalisco-Mexico/Developer-Support-Engineer----AI---Automation_3159833-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cbf49c7a-5f0

## Description

We are seeking a Developer/Support Engineer - AI & Automation to design and deliver cutting-edge solutions at the intersection of Agentic AI, automation, and opportunity discovery.

You’ll work hands-on with large language models, agent frameworks, and automation tools while collaborating with cross-functional teams to uncover high-value use cases and deliver end-to-end intelligent solutions.

**Key Responsibilities:**

- Design and develop Agentic AI systems using LLMs and multi-agent frameworks to drive autonomous decision-making and task execution.

- Build scalable automation solutions to streamline manual processes and improve operational efficiency.

- Proactively identify and assess opportunities for AI and automation through close collaboration with business and technical stakeholders.

- Integrate AI-driven solutions with enterprise systems (e.g., JIRA, SharePoint, ServiceNow) via APIs and cloud platforms.

- Lead the full development lifecycle – from concept and POC to deployment and optimization.

- Translate complex requirements into scalable technical architectures.

- Stay current on advancements in GenAI, Agentic AI, and intelligent automation to continuously evolve solution capabilities.

**Required Skills:**

- Strong programming background (Python required; JavaScript/TypeScript or other languages a plus).

- Hands-on experience in developing GenAI/LLM-based applications.

- Knowledge of agent frameworks (e.g., LangChain Agents, OpenAI Agents, AutoGen).

- Experience building automation workflows using RPA tools, scripting, or custom logic.

- Familiarity with RAG (Retrieval-Augmented Generation), vector databases, and enterprise data systems.

- Strong problem-solving skills and ability to communicate technical concepts clearly.

- Project management experience with an Agile mindset.

**Education & Experience Recommended:**

- Four-year or Graduate Degree in Computer Science, Statistics, Mathematics, or any other related discipline or commensurate work experience or demonstrated competence.

- Typically has 5-7 years of work experience, preferably in computer programming languages, agile development methodology, or a related field.

## Skills

### Required
- Python
- JavaScript/TypeScript
- LangChain Agents
- OpenAI Agents
- AutoGen
- RPA tools
- scripting
- custom logic
- RAG
- vector databases
- enterprise data systems
- Agile methodology

### Nice to have
- C++
- Java
- Apache Spark
- Amazon Web Services
- Microsoft Azure
- TensorFlow
- PyTorch
- Scikit-learn

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Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Tlaquepaque-Jalisco-Mexico/Developer-Support-Engineer----AI---Automation_3159833-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)