# Renewals Manager - Australia

**Company**: GitLab
**Location**: Remote, Australia
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gitlab/jobs/8623577002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cba1bd67-6b9

## Description

GitLab is seeking a Renewals Manager to own the end-to-end renewal lifecycle for a defined portfolio of ANZ customers, protecting and growing recurring revenue.

As a Renewals Manager at GitLab, you’ll engage customers ahead of renewal, lead pricing and commercial discussions, negotiate renewal paths, and proactively address risk.

This is a quota-carrying role within the Renewals team, working closely with Account Executives, Customer Success, Solutions Architects, Finance, Legal, and Product to forecast outcomes, reduce churn, and uncover expansion opportunities.

Key responsibilities include:

- Owning the end-to-end renewal lifecycle for an assigned ANZ portfolio

- Developing and executing account-level renewal strategies

- Leading commercial and contractual renewal discussions with customer stakeholders

- Building strong working relationships with ANZ customer stakeholders and internal account teams

- Monitoring customer health, utilization, support history, and business context to identify risk early

- Maintaining accurate renewal pipeline, forecasting, notes, next steps, and activity tracking in Salesforce and related systems

- Partnering with Sales, Customer Success, Finance, Legal, and Product to remove blockers and align on strategy

- Identifying and qualifying upsell, cross-sell, and expansion opportunities

- Supporting customers through Flex and other consumption-related renewal decisions

The ideal candidate will have experience owning or materially contributing to end-to-end SaaS or subscription renewals, including forecasting, negotiation, and closing activities.

GitLab offers various benefits, including flexible paid time off, team member resource groups, equity compensation, and a growth and development fund.

The role is remote, and the candidate must be based in Australia with full working rights.

## Skills

### Required
- SaaS or subscription renewals experience
- Forecasting and negotiation skills
- CRM platform experience (Salesforce)
- Strong communication and judgment skills

### Nice to have
- Familiarity with partner-led or reseller-involved renewals
- Experience with consumption-based pricing models

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gitlab/jobs/8623577002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)