# Operations Manager, Strategic Partnerships

**Company**: Cloudflare
**Location**: Hybrid
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $189,000 - $260,000
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8304143?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cb5dc946-ca1

## Description

Cloudflare's Strategic Partnerships team operates at the intersection of technology, media, and emergent AI business models. We are seeking a Strategic Partnerships Operations Manager to bring structural rigor, operational efficiency, and scalable execution to our team.

**Responsibilities**

- **Operational Infrastructure & Rhythm**

- Design & Scale Team Cadences: Establish project management frameworks, tracking systems, and operational rhythms for the Strategic Partnerships organization to ensure visibility across high-stakes initiatives.

- Workflow Automation: Utilize modern AI tools and automated workflows to centralize partner data, streamline pipeline management, and reduce manual reporting overhead.

- Resource & Initiative Management: Serve as the central point of operational contact, tracking partner milestones, pilot launches, and cross-functional commitments.

- **Cross-Functional Feedback Loops**

- Synthesize Market Signals: Capture, structure, and synthesize qualitative and quantitative insights gathered from key executive partners, publishers, and AI platforms.

- Bridge Strategy, Product, & Sales: Build repeatable feedback loops with Product Management and Engineering to inform product roadmaps based on partner requirements and emerging ecosystem trends.

- Field & Enablement Alignment: Partner with Sales and Go-To-Market teams to ensure partner learnings, tactical objection handling, and market narratives are operationalized across customer-facing teams.

- **Product Collateral & Go-To-Market Execution**

- Collateral Architecture: Create executive-ready product collateral,such as message houses, solution one-sheets, presentation decks, and enablement briefs,to commercialize strategic initiatives.

- Technical Storytelling: Translate complex technical infrastructure, AI Gateway mechanisms, crawler policies, and edge-computing capabilities into clear, compelling narratives for external partners and internal leaders.

- Launch & Pilot Enablement: Coordinate pilot rollouts and partnership launches, ensuring marketing, product documentation, and collateral are aligned for external execution.

**Who You Are**

- Execution-Driven & Structured: You bring order to ambiguous environments. You enjoy building processes from scratch and making team operations run like clockwork.

- Technically Fluent: You understand modern internet infrastructure, APIs, web crawling, and the AI/LLM ecosystem. You can comfortably engage with product managers and engineers on technical nuances.

- AI-Native Mindset: You actively use AI tools (e.g., ChatGPT, Claude, Gemini, workflow automation agents) in your daily work to multiply your output, synthesize data, and automate routine tasks.

- Master Communicator: You possess exceptional written and visual storytelling skills. You can distill dense technical details into crisp, polished executive collateral.

- Collaborative & Proactive: You thrive in cross-functional matrixed environments. You don't wait for a playbook,you build it while collaborating seamlessly across teams.

**Desirable Skills, Knowledge, and Experience**

- Experience: 5+ years of experience in Business Operations, Strategic Partnerships, Product Marketing, Management Consulting, or Program Management within a high-growth tech environment.

- Technical Aptitude: Demonstrated ability to comprehend complex technical products, platform infrastructure, or developer tools.

- Track Record: Proven success in establishing cross-functional operating models and authoring external customer/partner collateral.

- AI Tooling Proficiency: Experience leveraging AI platforms and automation tools to scale personal and team workflows.

- Location: Based in or willing to work hybrid from Cloudflare’s San Francisco, CA, New York, NY or Austin, TX offices.

**Compensation**

- For San Francisco based hires: Estimated annual salary of $189,000 - $260,000

- For New York City based hires: Estimated annual salary of $181,000 - $249,000

**Benefits**

- Health & Welfare Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, On-demand mental health support and Employee Assistance Program, Global Travel Medical Insurance

- Financial Benefits: Short and Long Term Disability Insurance, Life & Accident Insurance, 401(k) Retirement Savings Plan, Employee Stock Participation Plan

- Time Off: Flexible paid time off covering vacation and sick leave, Leave programs, including parental, pregnancy health, medical, and bereavement leave

## Skills

### Required
- project management
- workflow automation
- AI tools
- technical storytelling
- collateral architecture

### Nice to have
- Business Operations
- Strategic Partnerships
- Product Marketing
- Management Consulting
- Program Management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8304143?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)