# Manager, Program Management, VCA-X

**Company**: Visa
**Location**: Bengaluru, IN
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/IN---Bengaluru-India/Program-Management_REF089303W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cb51b4dd-e9c

## Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, driving tangible, impactful results for clients. The Manager, Program Management, VCA-X, will coordinate day-to-day operating processes, maintain plans and metrics, run governance cadences, administer demand intake, support quality and compliance controls, track automation and efficiency initiatives, and provide executive-assistant and administrative support to VCA-X leadership.

**Planning, Metrics & Execution Tracking**

- Support strategy and annual planning by translating priorities into detailed plans, milestones, owners, dependencies, and timelines.

- Maintain scorecards and dashboards; track performance against agreed metrics and follow up on variances and actions.

- Produce accurate operating updates and decision-ready materials for management reviews.

**Governance, Quality & Compliance**

- Set up and run governance meetings and operating cadences, including agendas, pre-reads, minutes, action logs, and escalation tracking.

- Implement quality frameworks, checklists, review gates, documentation standards, and delivery controls.

- Monitor adherence to relevant policies and processes, maintain evidence, and coordinate remediation of identified gaps.

**Demand Intake & Delivery Coordination**

- Administer the demand intake pipeline, validate required information, coordinate assessments, and maintain status visibility.

- Support prioritization, resource planning, mobilization, and handoffs across multidisciplinary teams.

- Track delivery health, risks, issues, dependencies, and decisions; escalate blockers and drive actions to closure.

**Market & Stakeholder Coordination**

- Coordinate with Regional and market leaders to progress the VCA-X agenda, confirm demand, and align on next steps and commitments.

- Maintain stakeholder communications, action trackers, and decision records across a highly matrixed global environment.

- Support issue resolution by bringing together the right stakeholders and ensuring timely follow-through.

**Executive & Administrative Support**

- Provide executive-assistant support to VCA-X leadership, like calendar management, meeting scheduling, travel coordination, expense administration, coordination for site level initiatives, etc.

- Coordinate leadership meetings and events, prepare agendas and materials, manage logistics, and ensure actions and follow-ups are completed.

- Handle sensitive information with discretion and serve as a reliable coordination point for internal and external stakeholders.

**Automation & Efficiency Delivery**

- Maintain the pipeline of automation and process-improvement opportunities and coordinate prioritization and implementation.

- Track baseline performance, adoption, benefits, and delivery against agreed efficiency targets.

- Document and standardize improved processes, tools, templates, and ways of working.

## Skills

### Required
- program management
- business operations
- PMO
- consulting operations
- transformation
- professional-services delivery
- Data Science
- Statistics
- Mathematics
- Economics
- Computer Science
- Engineering
- Operations Research

### Nice to have
- shared services
- centers of excellence
- consulting
- managed services
- global delivery operations
- automation
- AI-enabled workflows
- process improvement
- operational-efficiency programs
- payments
- financial services

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/IN---Bengaluru-India/Program-Management_REF089303W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)