# Proposal & Customer Assessment Lead

**Company**: S&P Global Market Intelligence
**Location**: Gurugram, Haryana
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Gurugram-Haryana/Due-Diligence-Analyst_326683-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_cb31fbeb-424

## Description

The Proposal & Customer Assessment Team, within Revenue Operations & Transformation, plays a crucial role in driving new revenue generation and ensuring superior customer satisfaction. You will lead and manage client-initiated due diligence projects, ensuring seamless coordination, preparation, execution, and timely delivery of high-quality responses.

Key responsibilities:

- Foster positive relationships with customers and maintain open and transparent communication throughout the process

- Develop a deep understanding of product solutions and platforms for effective communication

- Ensure responses are accurate, timely, and comply with company standards

- Maintain thorough documentation of the entire due diligence response process

- Coordinate with internal stakeholders such as sales, product, legal, and information security to respond to customer requests

- Assist with centralized database processes, policies, and procedures to drive improvement in tools and content

- Drive process improvement by identifying and implementing automation opportunities, optimizing workflows, and leveraging technology and analytics to enhance efficiency

- Provide mentorship and guidance to junior team members

Requirements:

- 5+ years of relevant experience

- Robust comprehension of Information/Cyber Security, Risk Management, BIA/BCP, Application Security, Network Security, Incident Response, and Cloud Security

- Foundational knowledge of technology controls

- Proficient in addressing Third Party Risk Assessments and Information Security Assessments

- Strong decision-making and critical thinking skills

- Excellent communication and interpersonal skills

Benefits:

- Health & Wellness: health care coverage designed for the mind and body

- Flexible Downtime: generous time off to keep you energized

- Continuous Learning: access to resources to grow your career and learn new skills

- Invest in Your Future: competitive pay, retirement planning, and financial wellness programs

- Family Friendly Perks: benefits for partners and little ones

## Skills

### Required
- Information Security
- Risk Management
- BIA/BCP
- Application Security
- Network Security
- Incident Response
- Cloud Security
- Decision-making
- Critical Thinking

### Nice to have
- Team management

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Source: [Apply at spgi.wd5.myworkdayjobs.com](https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Gurugram-Haryana/Due-Diligence-Analyst_326683-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)